StoryBird
StoryBird Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
StoryBird has 1.6 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Artwork is beautiful, Printed books are nice.
Cons: Access is limited, Customer service, Pricing.Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Jaragua Do Sul, Santa Catarina
Very Poor Customer Service
The book I received had a printing error and two pages were stuck together. I live out of country and did not receive my book until several months after I ordered.
I reviewed the terms and conditions, and found nothing regarding a timeline to return badly printed items. I contacted customer service regarding these errors. They only offered me a 25% discount and over the course of the email, the rep phrased some things aggressively, which in turn riled me up to phrase things back in the same manner. The rep then stated that she would not help me due to my aggressive tones.
Only 14 people work at this place, so you're pretty much not going to get good customer service. Storybird used to be good until the founders sold it off.
- Artwork is beautiful
- Printed books are nice
- Customer service
- Pricing
- Access is limited
Preferred solution: Full refund
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