Fraudulent Charges to My Phone Bill
A $19.99 charge from Store Front Riches appeared on my Verizon phone bill out of the blue with an annotation that it was submitted by PaymentOne. I called PaymentOne, who apparently handles SFR's billing, and they explained I had signed up for this service. I counter-explained that I, as the Verizon account-holder, had done no such thing, had not authorized the charge, and wanted the service canceled and the charge backed out. PaymentOne stated they would send me a refund for two months charges, since the next months charge was already submitted. I assume they will inform SFR that someone had attempted this fraud. (I'm giving SFR the benefit of the doubt here - that its their approach to verifying customer identity that is weak - and not that SFR themselves committed the fraud.)
Washington, District Of Columbia
Billed me for services I did not receive
Store Front Riches (1-88*-238-****), DigitalVMail (1-80*-286-****) added a charge to my telephone bill I did not order. It was a couple of months before I realized the charges. Called both companies & cancelled, both advised I had ordered on internet. When I would look up something on internet there would also be some flag requesting I complete a questionaire to win free dinner, gift certificate, etc. I questioned both companies as to what service I received for charges of $14.95 per month, did not get detailed answer. I should have been notified by mail of service I applied for. I finally put a block on my phone bill for 3rd parties. This should be against the law.J. Hamilton
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