New Reviewer

Wont rent again

public storage due fact I did not know a person can reserve a public storge its cheaper and there was NO 1 dollar specials move ins, I did not know the *** rate every day change,, I checked on line only rented for 13 days and now the in store price was 2 dollars cheaper online ,, customer service phone number is a joke ,, tell everyone compare rates other storage places,, before renting,, hopefully it will be better per month , like 8 dollars cheaper per month if rented price, wow some of public storage are rude,, find a non corprete storage ,, public storage ia rip off
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ID
#649531 Review #649531 is a subjective opinion of poster.
Location
Gresham, Oregon
Reason of review
Poor customer service
New Reviewer

Very bad experience with Storage One and their Customer Service

My truck was vandalized and parts were stolen, all cought on camera. Storage One can care less, all they care about is their monthly fee. My rental contract does say that I'm responsible for any damage that may occur to my property while stored or parked at their facility. Okay, I understand the "letter of the law" but how about keeping a long term customer happy and going to the "sprit of the law" instead? Maybe if they have better customer service in the future, they won't lose good customers as fast as they do. I would stay away from Storage One, don't let their security cameras fool you. They won't do anything for you if anything happens to your property. Do your homework, go soewhere else.
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ID
#338117 Review #338117 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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