Storage Mastes Co. bad business practices, they don't honor what they advertise.

Dear, Consumers / STORAGE MASTERS/ bad business BEWARE, don’t go for the advertisement of savings at Storage Master. You might save up front but you will pay later. They advertise that you will get the first month free, but at signing tell you they are no longer honoring that because they are full. So that means they pulled in enough customers and obviously don’t feel that it’s their responsibility to take the advertisement down or honor it. They rent officially increases yearly, take note of when you get your unit because your rent could go up in as little as the following month after you take the unit, because it did for me. They have you hooked for a whole year at a higher price, and you thought you would only have to pay 79.99/mo. JOKES ON YOU! CONSUMER pay close attention to the agreement to give a 30 day notice. If you don’t you will be stuck paying a whole month rent even if you leave the unit. 30 day notice not 29 days because they will not work with you at all. GREEDY They advertise a free truck rental on them, but make sure you have a plan when you are ready the leave the unit. It’s free to move your stuff in the unit but if you want to use the truck to leave, it’s going to cost you a whopping 75.00 + gas save yourself the grief and pick another storage company, nobody want to deal in BAD BUSINESS PRACITICES * If you are a consumer that pays your rent and give them no problems I think they should do the same. *This is a consumer review
View full review
1 comment
#803964

Consumers....be aware that there are several companies going by the name of Storage Masters or Storage Master and they are based in different geographical areas around the country. Don't read a review and assume that it is regarding a Storage Masters in your area. Check all the facts before you decide which company this reviewer is unhappy with.

ID
#482043 Review #482043 is a subjective opinion of poster.
Location
Racine, Wisconsin

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article