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STOR N LOCK Self Storage

STOR N LOCK Self Storage

www.stor-n-lock.com
What is your customer experience with STOR N LOCK Self Storage?

STOR N LOCK Self Storage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

STOR N LOCK Self Storage has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and recent recommendations saying don't rent from stor and lock.

Positive Feedback

There are no positive endorsements in the available reviews; pricing and responsiveness are noted concerns.

Negative Feedback / Risk Areas

  • Poor customer service and lack of response to emails, cited in STOR N LOCK Self Storage reviews.
  • Billing disputes and threats to cut locks over unpaid months raise customer complaints about billing practices.
  • Security failures and reported break-ins with missing auction listings indicate serious operational issues.

Key Takeaways for Future Customers

  • Check other storage providers and read STOR N LOCK Self Storage reviews before committing.
  • Get billing, auction, and security policies in writing and confirm refund/subscription terms.
  • Document communications and consider alternatives if prompt customer service is required.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Henry H Etu
map-marker Hurricane, Utah

Payment issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 28, 2024

The location in hurricane the manager was rude and wouldn't work with me when I needed help and the price is to expensive so I moved out of the unit I will not recommend anyone to rent from that location

Original review Dec 28, 2023

I owe for dec and I'm paying it tomorrow the manager is telling me I have to pay Jan as well my budget will not allow it she's threatening to cut my lock

Loss:
$500
Cons:
  • Need to understand people live on a budget they can only do so much

Preferred solution: Price reduction

User's recommendation: Don't rent from stor and lock

View full review
Julie B Sgk

Regarding my property

AI Highlights
  • - Three units were slated for online auction on storagetreasures.com.
  • - Facility has not listed them.
  • - They refuse emails or questions; break-ins occurred.

Please help me with a serious issue with the stor n lock in Rancho Cucamonga, CA. We have 3 units that were supposed to go into online auction with storagetreasures.com.

This facilty is not following protocol and has not listed these auctions. They refuse to answer any of my emails or questions regarding this matter. These units were suppose to go up in auction months ago. We have had our units broken into there and EVERTHING stolen.

Please help us get answers to what is going on at this facilty. I'm at the point of getting legal help to find out what they are doing there. 909455**** Julie balzer and Whitney daffern we have 3 units at this facility.

Talk with Ruth manager she has not helped us at all. Please get to the bottom of this.

View full review

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