Stonebridge Benefit Services
Stonebridge Benefit Services Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stonebridge Benefit Services has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: That i am suppose to get a full refund.
Cons: Race refund fraud.
Race refund fraud
I signed up for a race and purchased refund registration. All that was said at registration was a listing of situations where this refund could be given including injuries.
Just before the race, I injured my foot and they asked for a doctor's note, which I gave them. The note indicated that I had plantar faciitis in 2016 which I got treated through a foot specialist for several months. It healed but this injury is always susceptible given that it heals with scar tissue, which can easily tear again. They were supposed to provide results within 30 days.
That never happened and the race passed, including my opportunity to pick up my packet and shirt that I paid for. I didnt do that because I wanted to make sure they knew I had no intentions of running the race and expected full refund of the amount. After several weeks, I sent an email asking for status, and they said although they understand my situation they arent able to pay because I hit the pre-existing conditions clause. WOW, just WOW.
I am dumbfounded how this company can possibly do this to customers. They make it impossible to actually get the refund hiding behind all of their policies, and if they actually understood their customers they would do something about this.
I will never sign up with race refund insurance again because its fraud. Stay away from TransAmerica/Stonebridge Benefit Services.
- Race refund fraud
Billing $9.95 monthly with NO communication for over 5 yrs. I was too call to cancel.
In April, 2010, I purchased a product at J.C. Penny and to get $10 off and stupidly enrolled in the Fun Family Select which gives discounts on many things.
However, I forgot to call and cancel after the 1 month free trial and have been being billed on my Discover ever since. I had NO communication from them in all those years. I just received a letter informing me that the benefit is no longer be offered. This is how I came to realize that this was happening.
I called and was told I should have seen the payment on my Discover bill and called to cancel. Wow. I will say that I was reimbursed the entire amount but feel like I should warn others to not sign up for anything like this or with this company. It should not be legal to continue to bill for a service without any form of personal communication, not just the bill on the credit card statement, at least annually.
I was told that is how the one month free agreement works. REALLY?
- That i am suppose to get a full refund
- Being billed for 65 mons without any communication
Preferred solution: Full refund
Stonebridge Benefit Services Plan Review
My father has been paying into this for several years. Thinking that he was paying into a life insurance policy.
Only to find out it was a discount scam and That he received NO discounts any where. Money was take.
Out monthly. Do the right thing and pay him back.
Stonebridge Benefits Services is a SCAM! dont do it
I called an Acura dealership to find a phone number regarding my car and was immediatly spoken to by a sales man of Stonebridge. He said that because I was a valued customer of Acura that I will be sent $600 of vouchers for stores and $25 for resturants.
So stupidly I gave them my info. Then they siad I can pay $14.95 per monthe to Leisure something or another. By now I was looking at reviews on line and tried to put a stop to it. Asked for amanger after the guy was speaking so fast and with an accent I could not understand him.
Manager was the same way. I became angry & so did he!!! They said everything was cancelled and nothing would be used on my credit card.
Hope so. :( Don't do it
AC
Stonebridge Benefits ! STOP !!!!! calling me !
We consistently receive recorded calls from this company ! We have no association with them and do not WANT any association with them .
They are violating the donotcall.gov and Texas do not call list . They called a few minutes ago and woke my husband who is ill and has a hearing impairment . People like this are unconscionable. I attempted this one time to call them back and tell them to stop calling but you can only reach a recording.
I intend to turn them in to the donotcall.gov site as well as the Texas do not call site.
I may be old but I AM PISSED.
Glad I looked this up
This site helped me I got a card in the mail as soon as they said their name I pulled this site up and the looks of it, I saved my butt. Thank you for sharing your stories and never ever give your info out over the phone :) People should not be fooled by these *** artist.
Its really sad these companies prey on consumers wanting to save money and especially around the holidays. Its way to easy to have your account information stolen so please beware of the scams and dont fall prey to them, keep your info personal.
Unauthorized - Theft from Bank Account
Savings 2 Go (aka Stonebridge Benefit Services) Plano,TX are theives. They have taken from my debit card account in the amount of $14.95 each month since February.
I queried the internet for similar cases, and most of what I saw were people who bought the ShamWow product who were being stolen from in the amount of $14.95/mo. since their purchase. I didn't purchase the ShamWow product. I have no idea how these people got my credit card information.
Today, I have filed a claim with my bank and this matter is being investigated right now. I have had to cancel my debit card altogether.
If this is happening to you, I suggest that you contact your bank, tell them that you haven't authorized the deduction and cancel your debit/credit card immediately. Tomorrow, I am going to contact Savings2go (s2gomembers.com) and give them a piece of my mind.
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At Stonebridge nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@***.com, by fax to 972-881-**** or by mail to 2700 West Plano Parkway, Plano TX 75075.