Stonebriar Chevrolet
Stonebriar Chevrolet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stonebriar Chevrolet reviews show a 1.2 star rating from 1 customer with 100% unfavorable feedback; reviewers value Location most and report poor customer service, disappointing discounts, and a high price level.
Positive Feedback
Customers consistently praise the dealership location and accessibility.
Negative Feedback / Risk Areas
- Repeated repair failures and unresolved leaks prompted distrust.
- Unexpected charges and prior payment concerns fuel Stonebriar Chevrolet customer complaints.
- Poor customer service and disappointing discounts were common themes.
Key Takeaways for Future Customers
- Inspect repairs thoroughly and get written estimates and warranties.
- Clarify billing/refunds policies upfront and document all interactions.
- Be cautious and verify customer service responsiveness before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stonebriar Chevrolet reviews show a 1.2 star rating from 1 customer with 100% unfavorable feedback; reviewers value Location most and report poor customer service, disappointing discounts, and a high price level.
Positive Feedback
Customers consistently praise the dealership location and accessibility.
Negative Feedback / Risk Areas
- Repeated repair failures and unresolved leaks prompted distrust.
- Unexpected charges and prior payment concerns fuel Stonebriar Chevrolet customer complaints.
- Poor customer service and disappointing discounts were common themes.
Key Takeaways for Future Customers
- Inspect repairs thoroughly and get written estimates and warranties.
- Clarify billing/refunds policies upfront and document all interactions.
- Be cautious and verify customer service responsiveness before committing.
Frisco, Texas
Don't trust them
- Water leaks returned in the front passenger carpet after repair.
- Initial repair $381; retrieval $159; total $540 spent; truck still leaks.
Took my work truck into Stonebriar Chevrolet because the front passenger floor boards carpet was wet. After 11 days they said it was repaired.
Seven weeks later I found the carpet wet again in the same area. I returned the truck and was told that it is a different problem an this repair was going to be $1600. Mind you we already paid $381 for the so called repair. We had to pay $159 to get the truck back.
So in a nutshell We are into this for $540 and still have a truck that leaks water. Don't trust them
- How to treat customers
Preferred solution: Full refund
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