Stone and Patio Professionals
Stone and Patio Professionals Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Stone and Patio Professionals reviews show a 1.0 star rating from 2 reviews and overwhelmingly negative sentiment, with consumers mostly dissatisfied and citing high price levels.
Positive Feedback
There are no notable positives reported; customers focus on unresolved issues and poor outcomes rather than benefits or discounts.
Negative Feedback / Risk Areas
- Repeated complaints about poor workmanship and unfinished projects contributing to strong customer complaints.
- Reports of unresponsive owner and slow or missing repairs tied to customer service failures.
- Perceived high pricing and dissatisfaction with discounts and special offers.
Key Takeaways for Future Customers
- Expect to review Stone and Patio Professionals reviews carefully before hiring.
- Verify contract terms and repair guarantees in writing and document communications.
- Be prepared to escalate unresolved service issues if customer service does not respond.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Stone and Patio Professionals reviews show a 1.0 star rating from 2 reviews and overwhelmingly negative sentiment, with consumers mostly dissatisfied and citing high price levels.
Positive Feedback
There are no notable positives reported; customers focus on unresolved issues and poor outcomes rather than benefits or discounts.
Negative Feedback / Risk Areas
- Repeated complaints about poor workmanship and unfinished projects contributing to strong customer complaints.
- Reports of unresponsive owner and slow or missing repairs tied to customer service failures.
- Perceived high pricing and dissatisfaction with discounts and special offers.
Key Takeaways for Future Customers
- Expect to review Stone and Patio Professionals reviews carefully before hiring.
- Verify contract terms and repair guarantees in writing and document communications.
- Be prepared to escalate unresolved service issues if customer service does not respond.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer |
Manalapan, New Jersey
Terrible experience
- Horrible service and incompetence.
- Worst workmanship and quality.
- The pool remains nonfunctional after two summers.
- The pictures say it all.
The company took our money and walked off the job without finishing.
WORST OF THE WORST POOL CONTRACTOR if there ever was one. The only way we can summarize our terrible experience about this company is to say they have HORRIBLE SERVICE, INCOMPETENCE, WORST WORKMANSHIP and WORST QUALITY OF WORK.
There is ABSOLUTELY NOTHING POSITIVE TO SAY ABOUT THIS COMPANY.
The only reason you want to hire this company if you want to deal with a nightmare! Two summers have come and gone and we still dont have a functional pool.
The pictures say it all!
Jerry O.
- Do not recommend them for and work
Preferred solution: The company walked off the job after taking our money and we do not have a functional pool.
User's recommendation: The only reason you hire this company if you want to deal with a nightmare!
Manalapan Township, New Jersey
Owner Charles makes excuses instead of rrepairs
- Patio installed 08/25/2018; removal caused cracks and a gap.
- Repairs promised but not done; no contact for 6+ weeks.
- 2-year guarantee; seek satisfaction.
My concrete patio was installed on 08/25/2018 and because Charles (the owner of this company) told the lead worker of the crew to remove the wood barriers the same day & before it dried completely, caused many stress cracks and also a deep gap at the bottom of the base. My husband & I have called and asked for repairs to be done from the very next day.
We had constantly called with promises to come out and had excuses because of the weather. We understand that the weather is an issue, however, many days now have passed & they haven't called us at all in well over 6+ weeks if not longer. Yes we have a contract & as far as it states that we have a guarantee in it for 2 years after final acceptance of owner. We never accepted it this way and filed other reports on RipOff and Advisors.com.
We had talked to him repeatedly in the past and all we got were nothing but empty promises. Now that the colder weather has come, I doubt that any repairs can be made. However, I would like someone to help us in getting satisfaction because of his negligence in this matter.
Many thank for whatever help that you can give us. Rosemarie & Dennis Hom
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