John H Oow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parts for ms271 chainsaw

Yes I recently purchased a stihl ms 271 chainsaw with the hopes of rebuilding it but when I went to buy the parts online they are outrageously expensive and I was hoping you could direct to a place i could purchase them a little cheaper because I have 4 children and my oldest has severe autism so we have very very little extra money and I am trying to clear my land for my son he is the one with autism can play outside and I wouldnt have to worry about him being ran over so if you could help I am desperate please help me the parts i need are the cylinder,piston and rings thanks in advance John Hull and Jaydin Hull my beautiful son

View full review

Preferred solution: Price reduction

Mustafa A Wfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Whiteford, Michigan

Bad item and bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought an ms271 stihl chainsaw that had a 2 year warranty on it, started to give me problems since day one, took back to them they said its just a carburetor adjustment, then started to give me problems again, They said the piston scorched and its not on warranty I swear I maintained that chainsaw to the max. Now they want to charge me 65 because I took it to them. They said thats not on warranty either
View full review
Loss:
$600

Preferred solution: Full refund

User's recommendation: Don’t buy ms271 and make sure they tell you everything about warranty cuz it doesn’t cover anything

Anonymous
map-marker South Pasadena, California

If you need any part, good luck.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Twice I've needed a part that broke. It can take a couple months to receive it. My weed eater had a broken part, and based on my last experience with a broken part, it can take up to and maybe more than two weeks. My weeds are high and I guess they expect you to buy a new one?
View full review

User's recommendation: Beware

Anonymous
map-marker Kansas City, Missouri

Bought 3 stihl weed eaters got them home not a one would spin fast enough to cut weeds

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They tell people they are made in the USA which is a lie they are made in China n Japan and assembled here . When I bought those weed eaters and they wouldn't hardly run I took them to the place I bought them from and the guy tried for an hour to adjust the carb and he couldn't get them to do anything. Stilh is now made put of plastic even some of the beri is are plastic. I've sealed with stilh for 50 years they use to be good now a piece of junk that false advertises
View full review

User's recommendation: Don't buy

John C Hvz
map-marker Earl, Pennsylvania

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Second time Ive taken my chainsaw in for a part overheating and breaking the chain tightener the vendor decided to sharpen the blade and supposedly straighten the bar and wants to charge me $60 was never discussed. Was only there for the repair under the warranty and then complained about how they were not being paid for what they really did Totaling $190 very unprofessional and still waiting to find out the results before picking up my chainsaw from customer service
View full review
Loss:
$700
Pros:
  • Easy to purchase with warranty
Cons:
  • Keeps breaking

Preferred solution: Full refund

User's recommendation: By different one

Anonymous
map-marker Selinsgrove, Pennsylvania

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Still waiting to see if I have to pay for things I did not approve. Not sure why customer service is going way down hill
View full review
Merrick Esg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auckland, Auckland

Because I spent 350 to get a lawn mower fixed 3rd time starting it fell apart

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have spent 350 dollars to do some work on my mower it's been started 3 times ad fell apart because of rust from the handle right through the frame ad the tell me they didn't notice it if u r gd at ur job u would have seen it the lawn mower is 350 dollars peice of rubbish I would have brought a new one if they had told me not happy at all just to be told its my fault
View full review

User's recommendation: Don't go there

Ronald F Gpq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tioga, New York

So bad, cheap plastic valves parts in supposed contractor grade rb600 pressure washer!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Stihl - So bad, cheap plastic valves parts in supposed contractor grade rb600 pressure washer!
Stihl - So bad, cheap plastic valves parts in supposed contractor grade rb600 pressure... - Image 2
Stopped pumping. Cheap plastic valves broke under warranty Stihl refused to cover, said unit was frozen, it was stored in Gainesville Florida. Joe Signs Power and Stihl Tech playing games passing responsibility. Customer service is in India, don't hold your breath if you think they stand behind their low grade equipment.
View full review
Loss:
$600
Pros:
  • Overpriced
Cons:
  • Cheap plastic pump valves

Preferred solution: Full refund

User's recommendation: No no no, do not buy!!!

Baron H Esg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mount Ulla, North Carolina

Fs70 bad clutch

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
bought a fs70 weed eater in april of 2023. in October of 2023 the clutch went bad. Stihl said that because i took the deflector off the head they would not cover the broken clutch because I altered it. BS
View full review
Loss:
$155
Cons:
  • Warranty

Preferred solution: Full refund

User's recommendation: buy Husqvarna

Anonymous
map-marker Collinsville, Oklahoma

Attachment for combi system went up 110 dollars over night you either give me that price or I will never buy a Stihl product again

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gouging price increase rediculous amount honor the price before the increase or kiss Stihl good bye . Stihl does not offer a live person to talk to in customer service another reason to not purchase a Stihl . Talk to the dealer and their comment was Stihl has not turned out to be the company they started out being and they are evaluating their continued sales of Stihl products
View full review

User's recommendation: Don’t buy Stihl combo system

Joe W Cla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Benton, Arkansas

I bought a chain saw in agusr an it ran 30 min an I just got it back an it did the same thing

I got a chain saw I paid 600 dollar for an Johnston home center inagusr I used it thirty min on the day I bought it an it *** off an would not start then I took it back an they said they fix it then a month later I checked on it an they said they order part for it then the last day of October I called an they said it was ready Iwhen I got there they said they did not put an knew part on it that it was flood an i ask if they where serious to keep something thtee months an say thet where ordering part then when i got back home u started to use it an five min into it stoped working now i called them an sthil an said i wanted my monet back ot a knew saw an they said it was to old an it was usef for maybe 25 min old it say on sthil web siye if your not haooy or satisfied that you can get a money bacj ora new saw but it back eith them an i have niy heard from eather one of them again i just want a chain saw. I been dealing with the city about tree for almost four months an out six hundred dollar

View full review
Loss:
$600
Pros:
  • 600

Preferred solution: My money back or a knew chain saw that is not a lemon

David M Mgn
map-marker Abita Springs, Louisiana

No resolutionn

Dealer told me try something else Unit wont start Cord was stuck It took two people to hold it while trying To start it. I will file suit if no reply
View full review
Cons:
  • Use bad decisions

Preferred solution: Full refund

Joe W Cla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kalamazoo, Michigan

I bought a chain saw in agusr an it ran 30 min an I just got it back an it did the same thing

It aost been four months an I still get the run around the saw. A lemon an sthil does not care or Johnston I mean it is not rite to try to get over on someone the time before this it got a knew carb an this time they said it need a carb an ring it has only ran maybe 35 min the whole day I had it is there anyone that can help me would not buy anything else from themni
View full review

User's recommendation: l

1 comment
Guest

It now February an nothing still haseen dione they say there waiting onp art but I could get the whole head off Amazon the next day I think they do not know what there doing

Karl B Bga

Parts for battery powered weedeater

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Local dealer not meeting parts needs. Waiting over 30 days for small C-clip to hold line spool on weedeater head
View full review
Pros:
  • Great product
Cons:
  • Slow service

Preferred solution: Deliver product or service ordered

User's recommendation: Change Stijl dealer that don’t follow through on parts and service needs

Brandyn N

Lemon weedwacker

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Taken in multiple times and never wants to run correctly. Constantly has zero power to run full throttle
View full review
Loss:
$600
Pros:
  • Used to be good
Cons:
  • Now they constantly have problems

Preferred solution: Full refund

Anonymous
map-marker Springfield, Ohio

Chainsaw

Chainsaw never works it wont start new piece of *** I hope they take it back if not I will probably break it to little pieces
View full review

User's recommendation: Don’t buy piece of ***

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article