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Stewarts Shops

Stewarts Shops

www.stewartsshops.com
What is your customer experience with Stewarts Shops?

Stewarts Shops Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Stewarts Shops has a 1.9 star rating from 5 reviews with mostly dissatisfied customers, an 80% unfavorable distribution; reviewers cite high prices, poor layout, mixed staff behavior, and issues with discounts and billing.

Positive Feedback

Some staff are praised as friendly and attentive, and a few long‑time customers note consistent service at select locations, per Stewarts Shops reviews.

Negative Feedback / Risk Areas

  • Repeated reports of rude or bullying managers and poor customer service.
  • Complaints about store layout, lack of advertised discounts, and high price level.
  • At least one billing/charge problem and difficulty resolving payment issues.

Key Takeaways for Future Customers

  • Read Stewarts Shops customer complaints and recent reviews before visiting specific locations.
  • Expect uneven staff experiences: some employees are excellent while others draw complaints.
  • Check receipts immediately for charge issues and be prepared for higher prices and limited discounts.

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Media from reviews

Stewarts Shops - Complaint
Stewarts Shops - Rude new managerStewarts Shops - Just a little input
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Annmarie R Qcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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Stewarts Shops - Complaint

About new manager at Stewart's Cohoes downtown off central av. Was very rude to me.

Made me feel like a criminal! Said don't get if not gonna pay for it,! Was

referring to the chili and macaroni and cheese used as a topping as no ne were out for hot dogs, chicken. Bought the latter.

No relish, sauerkraut, onions,

peppers... I told him just drizzled on as topping as none out.

-----

He also yelled across room when school kids came in to leave their knapsacks at door. A couple didn't. He chased them around the store and said he would

throw them out if they didn't leave knapsacks by door!

He was ok prior to today but apparently was made manager. I think this is a mistake as he

is extremely rude! I have spent much money in almost 2 years coming here but am not going to store anymore when he is on. I often buy groceries and drop

$40/pop.

Can text me. 518.859.9914

I think young woman kai I think name is with red hair ketos under hat and glasses is very nice and is a hard worker as us blonde woman at night and guy with red hair. Blonde needs more hours or will probably leave. I live in Congress St.

Often come for my iced coffee.

I think he should just fill in at different stores and shut his trap! Noone us interested in anything he has to say.

Especially when he is yelling across

room!! Keep him as a manager and watch how you will lose business as no one likes it needs a bully!!

View full review

User's recommendation: Avoid him

1 comment
Guest

If some toppings are extra then you pay. If some are free and not available ask for a refund.

The kids and their knapsacks is store policy.

Your input isn’t needed. (and has nothing to do with your issue) If this store doesn’t meet your needs, go elsewhere.

Annmarie R Qcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude new manager

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Stewarts Shops - Rude new manager

At downtown Stewart's in Cohoes. He was very rude to me and to the many children in store.

Was screaming at them from behind the counter. Threatening to throw them out if they didn't leave bags by door. May be little people but are still human as opposed to him. He should never have been made a manager.was ok filling in at random stores as he shut his mouth.

Now it is always open. New guy with red hair was ser (woman,hard worker,nice. Make her manager as needs more hours or will go.

)ving all the ice cream while he just threw his much weight as fat,around store. He needs to go!

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User's recommendation: Make blonde at night manager. She needs the hours or will go.

Annmarie R Qcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

About the new manager at Stewart's Cohoes downtown off Central Ave. He was very rude to me. Made me feel like a criminal! He said, 'I don't get it if I'm not gonna pay for it!' He was referring to the chili and macaroni and cheese used as a topping as none were out for hot dogs and chicken. I bought the latter. No relish, sauerkraut, onions, or peppers... I told him just to drizzle it on as a topping since none were out.

-----

He also yelled across the room when school kids came in to leave their knapsacks at the door. A couple didn't. He chased them around the store and said he would throw them out if they didn't leave their knapsacks by the door! He was okay prior to today, but apparently, he was made manager. I think this is a mistake as he is extremely rude! I have spent much money in almost 2 years coming here, but I am not going to the store anymore when he is on duty. I often buy groceries and drop $40 per visit. You can text me at 518.859.9914.

I think the young woman, Kai, I think her name is, with red hair, a keto under hat and glasses, is very nice and is a hard worker, as is the blonde woman at night and the guy with red hair. The blonde needs more hours or will probably leave. I live on Congress St. and often come for my iced coffee.

I think he should just fill in at different stores and shut his trap! No one is interested in anything he has to say, especially when he is yelling across the room!! Keep him as a manager and watch how you will lose business, as no one likes it; he needs to stop being a bully!!

View full review
Loss:
$2
Pros:
  • Some staff nice
Cons:
  • Some staff mean

Preferred solution: Apology

User's recommendation: Don't go when he is there

WarrenKevin T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damian Kloss regarding Mario and his behavior

Updated by user Jul 31, 2025

FINE experience

Original review Jul 25, 2025
Kevin Tredwell
Thu, Jul 24, 2:35 PM (21 hours ago)
to dkloss
Damian; At first exposure to Mario who was working at the Fair Haven Stewarts, I was a bit incensed that as soon as I walked in the door after pumping my gas, Mario pipped up" Don't forget about his gas!" to one of the elder employees. This aggravated me somewhat as I have purchased fuel at this location since 1956..( Long before it was a Stewarts) and I have never made off with any merchandise without paying.

Anyhow, I made my coffee and had a seat and observed Mario at work with Rhonda and others on the floor and eventually getting around to register operations. This is where my opinion of Mario rapidly changed for the better. I watched this man wait on several customers and with the closing of each transaction I heard Mario say, "Thank You" to every customer who handed him their cash. This is something many merchants these days have forgotten to do, after all with all the choices a customer has at their disposal, when they elect to patronize your business and choose to buy your product and hand you their cash the least a merchant can do is say "Thank You" for helping me survive, and have a paycheck.

Mario has not forgotten to do this, and I spoke with him later and told him how impressed I was with his behavior at the register. I also shared with him that when I was in Kindergarten I held "Perky" in my lap and also had taken a ride in the helicopter in Fair Haven which landed south of the park and between Mallories Funeral home and the park. Ronald White also rode in the helicopter that day. I rode in it again in Whitehall new york when it landed in the school playground east of the canal.

My grandmother took me there to see Perky and meet the owner of Stewarts again. So I've been a customer a while. Fair Haven folks deny that there was ever a Stewarts that early in Fair Haven, but in the early fifties the Stewarts was in the front of Barsalow's Bakery where I had a "make your own Sundae" along with best friend Ronnie White accompanied by our moms. This was the same day the helicopter arrived to give us a ride.

The sign in front of Barsalow's Bakery had a light blue image of Perky's face painted in the corner of the sign.

#Would anyone have any old photos of this Stewarts location? Appreciating Mario's business manners, Kevin p.s Rhonda and her team are great!
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User's recommendation: Mario may be a bit overzealous,but he remembers good customers and appreciates them providing him with a paycheck

Robert H Zjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

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Updated by user Oct 06, 2023

Rude customer service at Waterville multiple times.I no longer go to that location

Original review Sep 06, 2023

Managers are not supposed to roll their eyes and have snarky comments to their customers that wanted to return a $3 item Waterville New York Clerk's name Amber

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Tyrone T Ybj

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Verified Reviewer

Complaining

On Saturday, September 23rd I was at the Stewart's stores located on northern boulevard and shaker road..the manager..yelled and scream at me to leave the store for free condiments..I'm a disabled man..i put my recycling can..and cash them in..and he scream at me..i would him fired or some type of discipline should be done.. I'm a good customer..and i don't bother no one..

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Preferred solution: Fired

Sarah P Krj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Charged my card, but told me the card was declined, however it wasn’t. I needed gas and because the cashier didn’t know what she was doing, I got charged, but was not able to get the gas.

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Contains 1 confidential file for company representatives

My credit card was charged, however I was told that the card declined the purchase. It did go through and even though I showed her the proof that it did charge my card, she told me that theres nothing she can do!

Im unbelievably pissed right now!

When I asked to speak to the manager I was told shes not in. She wouldnt tell me anything about who I needed to speak with to file a complaint either.

View full review
Loss:
$14

Preferred solution: Full refund

User's recommendation: Don’t bother!

Nichole V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Watertown Town, New York

Just a little input

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Stewarts Shops - Just a little input

Worst customer service I have ever received, as a business owner I will say I would NEVER have an employee who would treat a customer like that everything from his words, his attitude, his arrogance I can literally say I will never come back to this location unless there is something done about this mistreatment.

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Loss:
$20

Preferred solution: Let the company propose a solution

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