Steward Medical Group Reviews
Steward Medical Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Steward Medical Group has a 1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendations advise avoiding due to unresponsiveness and long hold times.
Positive Feedback
In Steward Medical Group reviews patients praise individual clinicians; the primary care doctor is described as excellent despite broader organizational issues.
Negative Feedback / Risk Areas
- Recurring patient complaints about unreachable headquarters and excessive hold times reflect common Steward Medical Group customer complaints.
- Repeated incorrect billing and persistent copay charges despite insurance coverage.
- High price level and poor centralized customer service.
Key Takeaways for Future Customers
- Expect strong individual doctors but prepare for administrative hurdles.
- Confirm billing and refunds and double-check insurance copay rules.
- Consider other providers if responsive customer service matters to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Steward Medical Group has a 1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendations advise avoiding due to unresponsiveness and long hold times.
Positive Feedback
In Steward Medical Group reviews patients praise individual clinicians; the primary care doctor is described as excellent despite broader organizational issues.
Negative Feedback / Risk Areas
- Recurring patient complaints about unreachable headquarters and excessive hold times reflect common Steward Medical Group customer complaints.
- Repeated incorrect billing and persistent copay charges despite insurance coverage.
- High price level and poor centralized customer service.
Key Takeaways for Future Customers
- Expect strong individual doctors but prepare for administrative hurdles.
- Confirm billing and refunds and double-check insurance copay rules.
- Consider other providers if responsive customer service matters to you.
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Verified Reviewer
Cannot locate anyone in charge of the group
- - Called Find a Doctor and the TX HQ for months with no callback.
- - Only the call center is reachable; long hold times.
Called the number and it was Find a Doctor and called Headquarters in TX fir months without anyone ever answering the phone or calling me back. The system doesnt care about patients at all.
Individual Drs do but not Steward Medical Group. You cant get a Dr office inly the call center where I have been on hold for 2 hours waiting for someone to answer and it is nit the Dr office.
User's recommendation: If you want ti spend your time on hold and never get the dr iffice or have trouble emailing without anyone in charge or who cares you have come to the right place.
Dover, New Hampshire
Repeated incorrect billing
- - Copay billed for primary care.
- - Insurance requires no copay for primary care.
- - Doctor is excellent; company is horrible.
I keep receiving copay bill for my primary care visit.
My insurance require no copay for primary care appointments.
I did call Steward Medical Group billing.
No result.
I considered it as harassment.
Very upset !
Need to mention:
Primary Care doctor is absolutely excellent.
Company is horrible !
User's recommendation: Choose other company if you have a choice.
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I’m with you on this. They’ve gone corporate..
can’t even call in refills! All calls are directed to TX call center.
Love my Dr but can’t ever get in touch with him or the office staff. Horrible