Stevinson Chevrolet
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Fairfax Station, Virginia
Repeatedly failed to repair vehicle and refused to provide a refund
- Stevinson did brake and hitch work, but brakes and hitch failed.
- Charged about $600; returned three more times with no fix.
- Stevinson denied refund.
I brought a truck in for brake repair and because the trailer hitch socket needed a cover. I picked the truck up and discovered the brakes were not working properly.
Shortly thereafter I realized the trailer hitch socket which was working before was no longer working. I brought the truck back three more times for the same repair. All told they charged me about $600 and the truck was still not fixed. I took the truck to a different dealership.
The brakes pads were completely worn, and the rotors were shot.
The wiring to the trailer hitch socket was completely screwed up and had to be completely re-wired. Stevinson refused to refund my money because I had taken the truck to another dealership.
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