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Return

I ordered Women's Kyrgies low back shoes, Order # 17247, which arrived yesterday. But they are size 10.5-11, and I ordered 9.5-10. The email you sent confirming my order also says 10.5-11, but there's no way on earth I would have ordered this size. When I look at the...
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ID
#3219171 Review #3219171 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
I would like the company to pay for return shipping in which case I will exchange this product for a smaller size.
New Reviewer

Replacement Strap for Kate Convertible Backpack

I emailed 9/3/19 regarding the possibility of purchasing a replacement strap that has been misplaced for my Kate convertible backpack in rose gold. I tried calling the customer service number but the call couldn't be completed. Please let me know if it's possible to get another strap so I can wear the bag as a backpack. Thank you.
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ID
#1673513 Review #1673513 is a subjective opinion of poster.
Location
Columbia, Maryland

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