filters
state:
Show
city:
Show
category:
Show
product:
Show
Steve Madden 190640503945 Review
I have bought many Steve Madden shoes. I bought a pair of heels aboit two years ago, which they broke the same night i wore them. I just bought a pair of the fuzzy sandals they have at an outlet store about 3 weeks ago, they just broke. Of course i called customer...
Read more
First Experience: I ordered a pair of heels a month befor my wedding. They came in wrong colour. So I asked for a return label and the right item. waited for 2 weeks and received nothing. I followed up and they said they don't know what happened to the oreder!! Cause...
Read more
2.4
I didn't like
  • Looks like there is no management
#995974
Reply to reviews
Ordered some mens boots on 12/5/16 online at stevemadden.com that were on clearance sale for $46.50 and another pair of boots on sale for $90. I thought I was getting a great deal. Let it behold it turned out to be a nightmare. I received both boots at the same time on...
Read more
1.7
I liked
  • Waiting for my order number 11773392 to be resolved
#973184
Reply to reviews

Black Suede Editt Booties Review

#1020563
2.5
I ordered a bootie, tried to cancel the order, but they couldnt find my order number on their system and it was too late so they said that i just have to return the package after i get it, which i had to pay an extra 20£ for. I returned a 6 days ago and they didn't send anything, and yet again they say the cant find it. And now i cant get my money back.
Comment
Show

Steve Madden Shoes Review

#994164
1.0
Steve Madden - Simple Review #1484882949
1 of 1
Without doubt, is the worst high shoes I have ever bought. After 15 minutes walking with It, look what happened in my legs. They have a beautiful design, but zero in comfort and internal finish.
Comment
Show

Short Review for September 19, 2016, Pc_payment

#921327
i need to know how many days they return the money
Comment
Show

Steve Madden Shipping Service Review

#847693
I bought the Carrson heel for an event and paid for next day shipping but i wont be getting them until 4 days after i placed my order. UPS said estimated delivery was 5/13/16 by the end of the day but the tracking said they hadnt even gotten the package. And it had already been well after 24 hours of placing the order. Order placed 5/12/16, i wont receive it until 5/16/16.
Comment
Show
Bought shoes a size too big and wish to exchange them. One figures that it's standard practice now days to buy risk-free, try at home, and if it's not suitable, to exchange for the right size. Only to find out that we can't return, can't exchange, because the product...
Read more
I purchased a pair of Steve Madden Freebird apex boots 3 months ago. I have worn them now 5 times and they have separated at the seam leaving a hole in the inseam. I just reached out to customer service who informed me that they only guarantee their product for 30 days...
Read more
I ordered a pair of shoes online and received the wrong size. I ordered a size 8 and received a size 9.5. I called the customer service number provided on my receipt and the associate proceeds to tell me that they are sold out and all they can do is give me a refund....
Read more
Yesterday, I went to order two pairs of boots I had my eye on, and wanted to use a Visa gift card I had received. After giving me errors at least ten times, I contacted customer service and they told me their site didn't accept that card because of security reasons. I...
Read more
2.4
I liked
  • Products
I didn't like
  • Payment
#947290
Reply to reviews
Steve Madden Boots Review from New York, New York
I bought these boots two days ago for $130.00 and they have began to rip and fall apart! If I couldn't fuckkn sue Steve Madden for false advertising of quality boots I would! ill never spend another dime on these *** *** as products. *** you Steve Madden! I wanna kick...
Read more
Anonymous

Anonymous The same thing happened to me! I bought $160 boots. The saleswomen said they were 100% leather, great quality and worth the money because they'll last a long time. Day 1 weari...

I purchased three pairs of shoes from Steve Madden with a gift certificate my partner had given me. Two were clearance, one was a pre-order. I only found them available online and ordered my size. I received one shoe that was clearance and was way too big!! I could not...
Read more
4.0
I didn't like
  • Return exchange policy - fraudulent
  • Customer service and online returns
#946279
Reply to reviews

Contact Steve Madden

Headquarters Address:
7365 Main Street, #204 Stratford, CT 06614
Stratford, CT 06614
Phone:
(888) 762-3336
More

Companies similar to Steve Madden

100% full

Steve Madden - TERRIBLE RETURN POLICY
Steve Madden - TERRIBLE RETURN POLICY
I bought shoes from the website directly and wore them for a maximum of 2 hours outside. They hurt like *** and they werent even heels and I was wearing socks with them! Now I am being told that they dont accept worn merchandise and that "their return policy is stated...
Read more
1.2
I didn't like
  • Customer service and online return
  • Customer service and business ethics of online returns
  • Customer service
#932109
Reply to reviews