Stetson
Stetson Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stetson has a 5.0 star rating from 2 reviews with 100% would likely recommend; reviewers praise customer service, easy returns, low price, discounts and special offers in Stetson reviews.
Key Takeaways for Future Customers
- Expect prompt help with returns and exchanges and friendly customer service.
- Products are budget-friendly and discounts are often noted by reviewers.
Negative Feedback / Risk Areas
- Some Stetson customer complaints mention shipping delays and missing tracking details.
- Repair options for older vintage hat repairs are unclear from reviews.
Positive Feedback
Customers highlight excellent customer service, simple return process, and overall satisfaction with merchandise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stetson has a 5.0 star rating from 2 reviews with 100% would likely recommend; reviewers praise customer service, easy returns, low price, discounts and special offers in Stetson reviews.
Key Takeaways for Future Customers
- Expect prompt help with returns and exchanges and friendly customer service.
- Products are budget-friendly and discounts are often noted by reviewers.
Negative Feedback / Risk Areas
- Some Stetson customer complaints mention shipping delays and missing tracking details.
- Repair options for older vintage hat repairs are unclear from reviews.
Positive Feedback
Customers highlight excellent customer service, simple return process, and overall satisfaction with merchandise.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rochester Hills, Michigan
Resolved: Haven't received my order!
Company fixed the issue and I have been provided with full refund. Contact them directly and stand your ground.
Well I just spoke with Stetson again this morning and they still have NO TRACKING INFORMATION on the cologne I ordered!!! I don't understand how this is possible???
Again I ordered this cologne WAY BACK on December 29th!!!
It is now January 12!!! I will most likely be asking them for a full REFUND!!!
Well I never got that email that the customer service lady promised me yesterday! And of course they are closed for the weekend.
So I still have NO tracking number for my cologne order.
You better believe I will be calling them again on Monday morning! Their customer service SUCKS!!!
I ordered one of their colognes back on December 29. The site says that items ship out the next day!
I have no information about when I will receive my item! The customer service lady said they are having a problem with getting a tracking number for their items.
She will send me an email sometime today! I sure hope this is correct and that I actually get the item I ordered!
Preferred solution: Deliver product or service ordered
Repairs for older items
Hubby bought stetson in 70s .the inside brim has become brittle.He wants to know if you do repairs and cost of doing it!
User's recommendation: Great company and merchandise
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn status
My customer service representative was awesome. Great company!! When I had to do a return the hat I bought, they sent me a return label and made it very simple.
User's recommendation: Wonderful company, love them and their products.
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