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Stericycle

Stericycle Reviews

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Stericycle Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment is negative with low satisfaction; customers cite poor customer service, disruptive deliveries, and high price levels in Stericycle reviews.

Positive Feedback

Some customers report reliable on-time pickups and regulatory-compliant waste handling despite other issues.

Negative Feedback / Risk Areas

  • Frequent Stericycle customer complaints about noisy, late-night deliveries disturbing residential areas.
  • Poor responsiveness from customer service and failures to resolve exchange, refund and cancellation policy issues.
  • Perceived high pricing and concerns over billing, refunds, subscriptions handling.

Key Takeaways for Future Customers

  • Expect regulatory-compliant service but confirm local delivery windows and pricing before signing contracts.
  • Document issues and escalate early if customer service does not address complaints.
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Anonymous
map-marker New York, New York

Bad experience

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AI Highlights
  • - Nighttime trucks unloading on the sidewalk with beeping and shouting wake the block.
  • - Local yard and corporate have not stopped the noise for weeks.

The company unloads their trucks on our residential sidewalk all hours of the night, the noise level is insane. Beeping,liftgates,pallet Jack's and yelling to each other waking the whole block out of a sound sleep.

Completely disrespectful and or oblivious. Can't imagine anyone being that ignorant or oblivious, so it's pure disrespectful I don't care attitude. The hospital they deliver to, mt. Sinai west doesn't open their gate until 6am, so this noise they make is completely unnecessary.

I've spoken to the local yard they deliver from,was told it would be taken care of, still going on for weeks since we spoke.

I called their corporate office, told it would stop. Still going on. So the drivers have no respect for their superiors or they didn't get the memo? Spoke again today to a woman named Gayle, let's see what happens, we are not holding our breath.

Lack of sleep is dangerous and completely ruins lives after prolonged exposure.

This is deadly serious. Wish I could wake up the ceo every night, numerous times, see how he reacts.

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