Stereo Usa Plus Reviews
220 CLAIMED LOSSES
1 TOTAL REVIEW
SLOPPY TINT JOB: TECHNICIAN LEFT SMEARS AND AIR BUBBLESmOST
Most recently went to this particular establishment. Just to have windows tinted. I explained that I wanted the job right the first time. Plus: Had a previous bad experience with another establishment. Of the owner's son made lots of excuses. Blaming the very bad tint job on weather conditions. It was just a incompetent technician. After this was verbally explained. The possible owner explained he had a very competent employee. The job was done: Friday Oct. 2,2015. When the job was finished. Smears were observed. Plus: Lots of air bubbles. Then spoke with : At will employee: Jason on the phone. He claimed the car needs to have the windows up for two days. Plus: " You need to understand the science of tinting. Note: There is no science of tinting. This is a unjustified excuse for incompetent work. Note: The way tinting is done correctly is: You clean the inside window. Next : Cut the exact measurements for the tint. Then when the squeegee is used there should be no air bubbles at all. No smears. No excuses. Well this is not what occurred. On Saturday after speaking with at will employee about the lousy job. Just excuses from: At will employee: Jason. Such as to wait two days. Then the air bubbles will go away. This is a lie. The air bubbles are there to stay. Will not go away. Then how do customers and consumers feel about when speaking to an at will employee, then they just walk away as you're addressing a legitimate complaint? This occurred on: Saturday: Oct. 3, 2015. Approximate time frame: 14:00P.M. and 14:30 P.M.Then a male Hispanic adult ask for something. He appeared to be getting water from a water machine. My friend nicely said he didn't have what he was asking for. Next: The male Hispanic adult was observed staring at my friend. In what appeared to be in a challenging and dueling manner.California Penal Code:415. What was the motive and intent? He lifted his shirt to display a tattoo on his stomach. California plate: 8R12790. The male Hispanic adult was driving a black truck. The motive and intent is unknown. Then he went into the back portion of this establishment as though he is known to the at will employees. The possible owner possibly Middle Eastern ,indicated he cares about the customer. To wait two days. Note: Why should any customer / consumer trust any proprietor that can insure the job is done right the first time. In one month the air bubbles will still be there. Now must save money and have the windows re tinted some where else. Why should any customer have to explain the bubbles and smears are not the result of dirty out side windows but as a result of sloppy work. Never go here again. Will not have any employee here ever work on car again. The possibility of retaliation is there for making a verbal complaint. Possibly could coincide: California Labor Code:6310. Example: You go to a restaurant and complain about the food. How do you know the cook that re-prepared you're food did not spit in the food? You don't. Solution: Never go here again. Plus: Never recommend this disgusting mistreat certain customer/consumers with permission. While waiting in the lobby. Met another customer. Its his second time coming back. Because the incompetent technicians can't fix the radio he purchased here. The so called : Middle Eastern owner or manager is pushing a disgusting brand of radios . Or better worded: Promoting: Pioneer . The kind that has the ability to show DVD. I had one. It cost : $700.00 plus. It stopped playing DVD'S after three years.
Reason of review
Written apology for bad customer service very bad work. Will never go here again.
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