Don't trust a word out of their mouth

If you must buy from here,please have an attorney look over your contract or read every word of the contract no matter how late or long it takes. As they said to me, words don't mean a thing. The finance manager was a smooth talker and everything was changed on the contract. i was given a price over the phone and then confirmed it with the sale man, it was very late and the finance manager changed the price and added every option they had. if their lips are moving....
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ID
#755081 Review #755081 is a subjective opinion of poster.
Location
Saint George, Utah
Cons
  • Finance manager
Reason of review
Poor customer service
Loss
$2000
New Reviewer

Misrepresentation by Wade Nissan St George.

I negotiated a trade of my 2004 Nissan Armada for a 2008.5 Titan. I had a trailer package and a back-up sensor system on the Armada. As a condition of the sale, I required that the same systems be added to the Titan. It was mutually agreed upon. The closer pushed a credit application in front of me. I said "I am paying cash." She said that it was a requirement of the Homeland Securirty Act that i comply with her request. I refused inasmuch as I did not beleive for a second her "they want to know if we are selling to terriorists." I would not give my S.S # and was obligated to pay by certified check. I also was presented with a document that stated that there were no implied or express agreements to add additional equipment. Obviously this was false. I signed after noting that the two additions were a condition of the sale. When I picked up the Titan it had the trailer pkg and an aftermarket back-up sensor. That sensor is erratic and inconsisent. It is dangerous to rely upon. The sales manager refuses to install the factory system and has offered to "undo the deal." I said fine. He then informed me that he had sold my Armada to a wholesaler. A few days later he called to say he had the Armada was ready to make the trade. I asked if the check was "certified." He said no. I said that was what we had agreed upon. Eventhough it was early on Thursday he said he would not be able to get a certified check until Monday. I said I would wait. I am still waiting. People if you think that the U.S. car dealers are bad, you only have to experience the treatment I have received from Stephen Wade St George Nissan to see that the industry is pretty much on a level playing field. More news as issues develop.
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ID
#139040 Review #139040 is a subjective opinion of poster.
Location
Palm Springs, California

About

Stephen Wade Nissan Privacy Policy
To read more: https://www.stephenwadenissan.com/PrivacyPolicy
Summary

Stephen Wade is the largest dealer group between Las Vegas, Nevada and the Salt Lake City metro area. The corporate office of the company is based at 1724 Hilton Dr., St. George, Utah 84770. Stephen Wade Nissan services St. George, Las Vegas, Cedar City, Mesquite, Kanab, as well as Page, Henderson, Hurricane, Beaver, Filmore, North Las Vegas, Ely, Boulder City, Overton, and Panguitch. The company offers a wide range of Nissam model, such as Nissan Altima, Nissan Murano, Nissan Titan, Nissan Maxima, Nissan Pathfinder, Nissan Quest, Nissan Armada, Nissan Sentra, Nissan Frontier, Nissan Rogue, Nissan Versa, Nissan Z, Nissan Xterra.

Stephen Wade Nissan except for new vehicles also offers pre-owned ones and spare parts, as well as provides repair and auto financing services.

Stephen Wade Nissan reviews and complaints

Stephen Wade Nissan is ranked 1375 out of 4363 in Dealers category

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