Step2
Step2 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Step2 has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Step2 to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Trying to find out cost on this product and if it is still available to order.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Step2 has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Step2 to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Trying to find out cost on this product and if it is still available to order.".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Website and Layout of Store. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lens, Pas-De-Calais
Replacement piece
Bonjour je vous et envoie beaucoup de mail sans réponse de votre part ..voilà j'ai acheté un splash de Smythvin a Smyths aucune pièce avec le jeux eaux je les acheté pour l anniversaire de mon fils lundi très dessus pour mon fils je ré voulut con règles le problème si possible de voire pour les manques de pièce manquent merci de votre retour
Evington, Virginia
Missing ***
I bought the kitchen set for my granddaughter for Christmas and its missing the *** to the oven door
Ossining, New York
Still waiting for missing items
I purchased a Step2 rainforest water table. The 13 piece accessories were missing and the water plug for the table
Memphis, Tennessee
Direct deposit
It was an error with the account number, but now the error is fixed I was trying to see if step could put the payment through, so I could get my check
Preferred solution: Let the company propose a solution
Holly, Michigan
Someone is ask rewards
Hi how are you.. I have $13.00 dollars left someone is ask 9.90 reward idk why ask me money from me that company for reward
Upper Darby, Pennsylvania
Account problem
My daughter had $70 on her old step card. Since we opened Jocelyns account she had lost her card got a new email and new phone number how do I get the money off of that card to a new card
The Bronx, New York
Canceling subscription
What happened is you are bank take money aut automatic to my acount ,every week. And idonts aurhorise
Preferred solution: Full refund
North Little Rock, Arkansas
Lost my phone cant get my money
My send money to my old phone that broke so step told me I have to make a new account so I didn't that because step went at me in my old account so that send money to my step account but it want to my old account not my new account in my phone broke so I can get in to my old account to get my money my send to me so how do I get my money to come to my new phone in my new account
Tulsa, Oklahoma
Lost my phone cant get my money
I sent my daughter 15 dollars but her phone got ran over so where did the money go. It's still pending what do for her to get the money help
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Replacement car horn battery
Looking for a part and need help. I have an older model step 2 car and the steering wheel has a horn and a button on each side of the horn. One makes the sound of a blinker and the other makes the sound of a engine starting.
Preferred solution: Replacement oart
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Streetsboro, Ohio
ID product
Is this still available to order?
Cost on this item.
No number shown on this product.
See pictures.
Call me 952 688 ****
Preferred solution: The step 2 wagon/tote has no Step 2 product #
User's recommendation: Trying to find out cost on this product and if it is still available to order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I contacted the company to see if I could buy a replacement part. I was informed they do not have replacement parts for the Woodland Climber II. They have replacement parts for many of their items.
I had contacted the company to see if I could buy a replacement part for my grandsons Naturally Playful Woodland Climber II. The Derecho that hit Iowa on August 10 tore the Woodland Climber apart.
The wall with the wheel broke into two pieces and I was hoping to replace the wall so grandpa could put his grandsons climber back together. I bought this for my grandson at Christmas time. He was only able to use for the last 6 months. He just turned two so he was able to go up and down the ladder and slide on his own.
He thoroughly enjoyed it...I was told they do not make replacement parts. I was very disappointed to hear that.
I have bought many Step 2 products for my grandchildren over the years. I can honestly say I will think twice before I buy any more items.
Preferred solution: Let me purchase a replacement part so I can put the Woodland Climber II back together so my grandson can continue to enjoy playing on it. The Derecho (inland hurricane) destroyed it. Who knew the winds would destroy it, I sure did not.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rochester, New York
Missing Parts
No hardware was included in the box.
Preferred solution: Deliver product or service ordered
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