I was turned down for tax assistance because "my income did not decline", though declining income is not on their "quick checklist" that tells you whether or not you will qualify before you dive into this pit of wasted hours of paperwork. My income did go from $4000...Read more
I have applied to Step Forward three (3) times. Each time I was denied. Of course, the first time it was "need more paper work"; second time CitiMortgage was the one to purposely not pass on the information to Step Forward within the five (5) day limit, it took them...Read more
My experience with Step Forward Michigan has been a 3 year process of non productivity. In fact a former employee of Step Forward who now works for Oakland County was kind enough to tell me the truth about how applications are processed and declined based on the moods...Read more
Short Review for December 24, 2016, Plc_other
by anonymous #979319
They really helped me out!!
by anonymous #600349
My and I own a home that is now in foreclosure. I tried getting assistance through Step Forward and was denied. They said because my mother didn't file taxes they could not verify her income. I explained to them that my mother did not have enough earned income to file taxes. However, I sent proof of her SSI income. In the end they refused to assist.
I was wrongfully denied assistance through Step Forward. I feel that they are really not trying to assist homeowners who have experienced a loss of income. They requested that I submit death certificates, bank statements etc. After jumping through hoops I was still...Read more
I am behind 6 months on mortgage due to divorce and resulting loss of household income. Step Forward Michigan states that my divorce/loss of income is not a sufficient hardship because ex is on mortgage. Ex's unemployment is not a sufficient hardship because he does...Read more
Do these people really want to help? Very rude service , not willing 2 help!! My husband and I purchased our home in 2010 signed title/deed and notarized it, took to townships office and they have been billing us for property taxes since....Read more
These people do need to be looked into i have sent in a ESCALATION REVIEW because the *** working on my case said i was making to much income recently, i only made 800 dollars in a month and that's before bills took a big chuck out of it, i would like to know who the...Read more
I lost my house of 60 years to foreclosure because I was unable to pay back property taxes. I am a senior citizen of 68 years of age. My entire immediate family is deceased. I have not been employed for a number of years. I tried on probably 4 separate occasions to get...Read more
My home of 20 years is a mixed property. I live in the residence above 3 vacant and boarded up storefronts. The storefronts have been boarded for over 10 years due to lack of reasonable financing in Detroit. So this property is my HOME only...the store fronts are used...Read more
The Michigan Step Forward Program was established to help unemployed workers with their mortgage, until they found employment. I've been unemployed since October,2012. I've applied and interviewed with numerous employers, however I have not found a full time job. I...Read more