New Reviewer

AWFUL PEOPLE WHO DO NOT DESERVE TO BE IN BUSINESS, MARVIN DORFLER AND STELLAR AUTOS SHOULD BE ASHAMED OF THEIR BUSINESS PRACTICES

Update by user Aug 03, 2017

http://www.stellarautos.com/detail-1996-fleetwood-jamboree_searcher_24ft_class_c_motorhome-jamboree_searcher_24ft_class_c_motorhome-used-1644****.htmlThis is the link to the RV. And as you will see in the scrolling dialogue, it says RUNS AND DRIVES PERFECTLY! If it ran and drove perfectly I would not be posting this!!!

Original review posted by user Aug 02, 2017
OH, I wish I had read these reviews prior to purchasing an RV from Moe, Marvin Dorfler of Stellar Autos. I was told and the ad specifically said , engine was serviced, generator was serviced, everything inside works etc etc etc. It was advertised at " Ready to Travel" Ha, I have to laugh! It was not disclosed in his ad that the vehicle stalled upon start up and that in order to actually drive this EACH AND EVERY TIME YOU START IT, you need to let it run for 15 min or so. And I mean even if you stop at a gas station for 5 minutes, turn the vehicle off and try to start it again...I must wait 15 minutes before driving it. Now to me that is NOT road ready. So I took it to a licensed mechanic who discovered that the check engine light had be tampered with, taped up and pushed behind the dashboard. The check engine light was in fact working but no one could see it because it was behind the dash not allowing anyone to be aware that there are present engine issues with it. The diagnostic port was also conveniently not working so they could not get the proper codes off of it fix the problem/s. Because I was actually dealing with a trustworthy mechanic he called me and let me know that without have diagnostics on the issues, it would be like shooting parts at it to see what may or may have not worked. AND that could run me in excess of $2000. Thankfully I had a trustworthy mechanic unlike Stellar Autos and Marvin Dorfler, who did not run me over the coals with excessive repairs bills but let me know.... THAT THIS RV/ VEHICLE SHOULD HAVE NEVER BEEN SOLD IN THE CURRENT CONDITION and I should contact the dealership. I contacted Moe, " Marvin Dorfler" and Stellar Autos and after he proceeded to tell me how I am overreacting and that I was uneducated, emotional, wrong and he finished condescending down to me I explained what the mechanic had said and asked that they fix this problem. He also told me that If I reported him to the numerous organizations that I in fact have done, he would "MAKE ME PAY'. WOW is RIGHT! He called me 4 more times that day, emailed as well and I picked up on the final 4th call. He was apologetic and sympathetic... almost an award winning performance for Moe. He said he would help fix this problem and even go as far as have a mechanic come to my house. He just needed a few days to figure it out . As you can expect it's been 2 weeks with no word back from Marvin Dorfler and Steller Autos and I am still in the same situation that I was 2 weeks ago. SHAME ON THESE PEOPLE, NOTHING LESS THAN AWFUL PEOPLE AND BUSINESS PRACTICES. BUYER BEWARE! And anyone who reads this who has had a prior experience or is going through this now, feel free to contact me. -KIM
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2 comments
#1462816

*** dealership in Vancouver .. just crap ..

whole drive chain fell apart in one fell swoop ... dealership wouldNOT DO ANYTHING ABOUT *** ... BOUGHT BRAND NEW .. PEACE OF CRAP ...

BAD ATTITUDE PON SALESPEOPLE ... DO NOT TOUCH THIS CRAPPT CRAPPT CAR ... WORST EXPERIENCE EVER .. PURCHASE A Six months old only ..

try any other import now .. I heard they were bettwer now but I am highly suspicious ...

would never buy one more awaful bought in 1986 ... crap!!!!

#1357031

http://www.stellarautos.com/detail-1996-fleetwood-jamboree_searcher_24ft_class_c_motorhome-jamboree_searcher_24ft_class_c_motorhome-used-1644****.html

Here is the link to the RV I purchased. As you can see in the scrolling dialogue, it says RUNS AND DRIVES PERFECTLY.

If it ran and drove perfectly I would not be writing this review!!!!

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ID
#1082626 Review #1082626 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Product
1996 Fleetwood Rv Jamboree Searcher Rv
Cons
  • Moe
  • Business practices
  • Sales process
Reason of review
Damaged or defective
Loss
$9000
Preferred solution
FIX THE PROBLEM
New Reviewer

DON'T GO UNLESS YOU WANT A LEMON

Stellar Autos - DON'T GO UNLESS YOU WANT A LEMON
Check the Better Business Bureau Website!!!! Stellar Auto Sold me a car that had multiple problems. The biggest problem was that the car smoked. I also had to change the oil in the car almost every two weeks because of this problem. When I would drive off after being stopped at a red light, or being parking with the car on, soOoo much smoke would come out of the exhaust pipes that you would think I had a fog machine at the back of my car. This happened a couple of days after I got the car off the lot. I tried to use the warranty that I purchased from them to get the car repaired, however, the warranty company said that they would normally cover my problem, but because the car was just purchased, the dealer sold me the car defective. They instructed me to call the dealer. Stellar Auto promised to fix the problem. They said they would get back with me three months in a row. They finally sent me to a repair shop that said they weren't equipped to handle this problem at their shop. Stellar Auto continued to tell me they would call me, but never did. Save your time and money and go to another dealership! They're not honest here at all! Some of the other problems included - one of the windows didn't let down, the window shade was broken, the brakes were bad, the window wiper was gone, one of the front lights was out, the tires had a malfunction. If you do decide to purchase here, I hope you have AAA and money to fix all of the repairs you will discover days later. They'll give you a lemon you can't sell to make lemonade. Good luck car hunting! :)
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1 comment
#2093708

It was 10 years old and a lousy brand to boot. I'm sorry, but what else could you possibly expect ?

ID
#920773 Review #920773 is a subjective opinion of poster.
Location
Burbank, California
Product
2006 Bmw 750i Car
Cons
  • Prices
  • Warranty
  • Honesty
Reason of review
All of thee above
Loss
$10000
Preferred solution
Deliver product or service ordered

Professional and first class all the way.

Moe and Jeff are very professional and as advertised really go out of their way to offer first class end to end experience, all very unusual in this day and age for Pre-owned Auto stores. Extremely accommodating. They say what they do and do what they say. I actually bough two cars and had a wonderful experience. I'm from Canada and had a difficult time finding a good deal from honest people. My wife and I are very thankful to have met these guys and we love our cars!
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ID
#754108 Review #754108 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Pros
  • Prices
  • Customer service
  • Honesty
Reason of review
Good customer service

Stellar Lying car dealer in Pompano Beach florida

Stellar Motors sent a 2007 jag to our home in NY. It was promised in pristine condition, pictures were shown, the salesman talked it up. Upon arrival, it looked as pretty as the picture. When I drove it, I saw a light that was lit on the dash and I felt the car "sagging and dragging". After the mechanic looked at it I was told it needs a compressor to lift the car as the jag has this feature. After I faxed the infromation to the Stellar Motor people, Marty the salesman called me back ( I had to leave several messages before the calls were returned) It wasn't a good conversation, he was condescending and a smart aleck.there was no way they would even pay half of the repair cost. Not only did the so called manager tell me this but when I inquired if Marty the sales man could not talk to me about this issue in the future, I was told by Jeff ( the alleged owner) that Marty was indeed the owner. What could I believe now? Lies lies lies!
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ID
#605549 Review #605549 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Reason of review
Not as described/ advertised

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