Stella And Dot
Stella And Dot Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stella And Dot has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations include "RUN!".
Positive Feedback
Few specifics praise product style; some customers hoped for resolution when contacting support about orders or jewelry issues.
Negative Feedback / Risk Areas
- Stella And Dot reviews report unreachable phone numbers and alleged scam-like redirects when trying to locate products.
- Customers describe tarnished jewelry and requests for replacements without receipts.
- Multiple customer complaints cite double charges and missing refunds, and delayed shipping with poor customer service responses.
Key Takeaways for Future Customers
- Check billing and monitor bank statements for unexpected charges before and after orders.
- Document orders and keep receipts to support refund or replacement requests.
- Expect potential contact issues and confirm shipping timelines when purchasing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stella And Dot has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendations include "RUN!".
Positive Feedback
Few specifics praise product style; some customers hoped for resolution when contacting support about orders or jewelry issues.
Negative Feedback / Risk Areas
- Stella And Dot reviews report unreachable phone numbers and alleged scam-like redirects when trying to locate products.
- Customers describe tarnished jewelry and requests for replacements without receipts.
- Multiple customer complaints cite double charges and missing refunds, and delayed shipping with poor customer service responses.
Key Takeaways for Future Customers
- Check billing and monitor bank statements for unexpected charges before and after orders.
- Document orders and keep receipts to support refund or replacement requests.
- Expect potential contact issues and confirm shipping timelines when purchasing.
Media from reviews
Carlsbad, California
To locate a product
- - Cannot rate as I could not contact them.
- - The website number links to a Life Alert offer; the pissed consumer site shows Stella and Dot's number tied to Life Alert.
Cant really rate it at this time because I was not able to contact them. The phone number on their website actually takes you to some company that wants to give you a free Life Alert device.
It seems like a total scam. Then when I called the number that is listed on the pissed consumerswebsite the recording said please call the contact numberon the Stella and Dot website which is the same number that tries to give you a free Life Alert device.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy with my necklace Tarnishing
- - Dina's necklace is tarnished.
- - Dina wants replacement or a similar item.
- - Dina does not have her receipt and wants to resolve this.
My necklace has Tarnished and it is one of my favorite pieces of jewelry would like to know if they can be replaced or if I can pick out something similar I do not have my receipt. I am hoping to resolve this issue. Thank you, Dina
Preferred solution: Replace with a new piece of jewelry
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund
I placed an order on May 3rd and my chime card was charged. I never received my order.
How do I go about getting a refund. I just want a refund back.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy
I got charges twice for something I cancelled
I want the 30.40 x 2 returned to my account asap
I'm not happy at all I have things coming out of my account !!!
Preferred solution: Full refund
My order was handled terribly.
- - I ordered a Mother's Day necklace with 2-3 day shipping.
- - No update after 7 days; support number unavailable due to Covid-19; used live chat.
I placed an order for a necklace that was for my wife on Mother's Day. I placed the order 10 days before I needed it but in order to ensure it arrived well before Mother's Day, I decided to pay extra to have it shipped in 2-3 business days.
No worries, right? 7 days after I placed the order no one in the company can explain to me why I do not have my order yet. Their customer support number is not in service due to the Covid-19, so I had to "CHAT" with a live agent to resolve my issue! What a joke!!!
This country is going down the drain!!!
I would strongly encourage anyone considering making a purchase from Stella &;; Dot to proceed with caution. You will more than likely just get disappointed like me.
Preferred solution: Let the company propose a solution
My order was handled terribly.
- - Ordered a Mother's Day necklace early.
- - I paid for 2-3 day shipping.
- - After 7 days, no explanation; support unavailable due to Covid-19; used chat.
I placed an order for a necklace that was for my wife on Mother's Day. I placed the order 10 days before I needed it but in order to ensure it arrived well before Mother's Day, I decided to pay extra to have it shipped in 2-3 business days.
No worries, right? 7 days after I placed the order no one in the company can explain to me why I do not have my order yet. Their customer support number is not in service due to the Covid-19, so I had to "CHAT" with a live agent to resolve my issue! What a joke!!!
This country is going down the drain!!!
I would strongly encourage anyone considering making a purchase from Stella &; Dot to proceed with caution. You will more than likely just get disappointed like me.
User's recommendation: RUN!
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