Steingard Medical Group
Steingard Medical Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 1 customer review, with 100% unfavorable responses; consumers are mostly dissatisfied with claims handling and service.
Positive Feedback
The PCP was described as a good doctor, indicating some clinical competence despite administrative issues.
Negative Feedback / Risk Areas
- Frequent customer complaints center on communication failure and poor customer service.
- Incompetent claim processing led to unpaid claims and billing disputes.
- Accounts were sent to collections and a patient discharge was reported after missed voicemail during a family crisis.
Key Takeaways for Future Customers
- Review Steingard Medical Group reviews before enrolling and verify how they handle billing and claims with your insurer.
- Be prepared to follow up persistently on claims and expect limited responsiveness from customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 1 customer review, with 100% unfavorable responses; consumers are mostly dissatisfied with claims handling and service.
Positive Feedback
The PCP was described as a good doctor, indicating some clinical competence despite administrative issues.
Negative Feedback / Risk Areas
- Frequent customer complaints center on communication failure and poor customer service.
- Incompetent claim processing led to unpaid claims and billing disputes.
- Accounts were sent to collections and a patient discharge was reported after missed voicemail during a family crisis.
Key Takeaways for Future Customers
- Review Steingard Medical Group reviews before enrolling and verify how they handle billing and claims with your insurer.
- Be prepared to follow up persistently on claims and expect limited responsiveness from customer service.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lousy medical practice
- - Steingard staff incompetence caused unpaid claims.
- - One of five bills sent to collections.
- - I cannot see my PCP and will not pay.
Steingard Medical Group - 5830 N 19th Ave, Phoenix, AZ 85015. No person concerned about his/her health should ever trust this practice with your medical care. AVOID AT ALL COST!!!!!!
The incompetency of the Steingard Medical staff has no limit. Their inability to properly complete medical claims causes them to be remain unpaid for considerable time.
This results in them getting hostile with me even though I continued to advocate with the insurance company to get the outstanding claims paid. When I didn't drop everything and respond to a voice mail, they decided to discharge me as a patient and sent ONE of the five bills to collections. At that point in January 2019, this was the first time I even received a bill on any of the outstanding claims. I had been staying in contact with the accounting staff as I argued over and over with the insurance company to get the claims paid.
The voice mail was left on January 10, while I was literally watching my father pass away. When I followed up with the Steingard to explain the delay in responding, they couldn't have cared any less. While I do note that a patient remains financially liable for services, I find it quite interesting that this group can get some claims paid and not others. Instead of blaming the insurance company, I now put the burden at the feet of the clowns at Steingard.
The insurance company has demonstrated that claim are paid, when they are submitted properly. If the idiots at Steingard don't know how to complete claims properly and consistently, then the responsibility is on them.
In the months since their notice discharging me, they refused to respond to my request for reconsideration until today. The answer on whether I can see my PCP is NO! So, I have informed the insurance company to refuse to pay the claims.
Steingard can send everything to collections if they so wish, I will NEVER pay.
And, I don't care one bit about having medical collections on my credit report. When they can't even consider a death in the family as a valid delay in responding to a voice mail, I'm not going to give them a cent!
- Pcp was a good doctor
- Communication failure
- Incompetent claim processing
- Poor customer service
Preferred solution: I want nothing from them. After their so-called service, I wouldn't trust these people to put a bandaid on, let alone provide actual medical care.
Hospitals, Clinics and Medical Centers Expert Talks
4th COVID Vaccine, Monkeypox, Mask-Optional Policy
COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.
Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.