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Verified Reviewer
New Reviewer

False charges

Authorized one charge and then they charged 3 additional, perfect way to start holiday season. This should not happen ever, furthermore there is no live way to get ahold of customer service as the phone lines are dead. Have used them before with no problems but now their accounts are compromised. Beware of putting your card info in

User's recommendation: Use prepaid cards if possible or just don’t use them.

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ID
#4164509 Review #4164509 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Credit cards compromised
Loss
$130
Preferred solution
Full refund

Trying to get a return ups label

The package got delivered to the wrong address in the end it turned up

User's recommendation: Excellent company. Too notch service.

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ID
#2334387 Review #2334387 is a subjective opinion of poster.
Location
Brattleboro, Vermont
New Reviewer

I have been repeatedly charged money that I’m not spending. $150 worth. I need it fixed now

I was not able to get through to customer service. I need those funds returned now.
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ID
#1825377 Review #1825377 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

Dont waste your time

Awful experience! Not worth the time even if it's dirt cheap. Company will cheat you on returned or not satifisfie products. I just saw Multiple reviews on how they charge fees for returned products and gave the same excuses as to why. Very unprofessional. Business wont last long if every review has the same complaints. I wont ever buy from here again no matter how cheap the product is. I recommend you do your research and read the eviews before dealing with this company. I wish i did! NOT WORTH IT!
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ID
#1231903 Review #1231903 is a subjective opinion of poster.
Reason of review
Bad quality

Awesome coat, fast service and outstanding customer service

Steep And Cheap - Awesome coat, fast service and outstanding customer service
I was in need for a heavy water repelient coat and I happened to see this coat on sale so I took a chance and order it. The delivery was fast, it is a great warm coat for an awesome price and the customer service I received from Zack was the best. I called because I hadn't heard anything about delivery. I didn't have an order number or anything else accept for my name, email address and phone number with me at the time. Zack went through all of my information and we were able to identify that my email address was not typed in correctly by me. Zack corrected my records and told me when I would receive my coat which actually came the very next day. He also sent me an email while we were talking which provided me with all the info about my order and delivery. This is the first time I have ordered from them and with the nice product I purchased and the great customer service I will be checking this site out again. I work in customer service and I know how very important it is to serve the callers. Zack was over and above. Someone with authority please acknowledge his great work!! You could say that I am a very happy customer!!
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ID
#1149681 Review #1149681 is a subjective opinion of poster.
Pros
  • Coat
Reason of review
Fast order processing