Steele Chrysler Fiat
www.steelechryslerhalifax.com
Is this your business?
There are no reviews for Steele Chrysler Fiat yet
Consumers are asking for reviews of this business
Anonymous
2014 Dodge Caravan - Transmissions on Backorder
I have a 2014 Dodge Caravan which was purchased new just over 3 years ago. I was in Summerside PEI on a hockey tournament last weekend Feb 3-4 and my van broke down. I had it towed to the dealer and I'm told it was the transmission and it will cost min of $4000 to have replaced. I live in Halifax NS so I told the dealer to go ahead and order part. I was told at the time that it may take a week or so for the part to come in no guarantees but the estimated time for delivery was Feb 12. I received a call today stating that the estimated time is now changed to Feb 19 and when I asked a few question I found out that there are over 400 on backorder it could very well take longer to arrive than even the 19th. I was then given the Chrysler customer service number. When I called I was told that there was no guarantee of when the transmission would arrive. I then asked if they could provide a courtesy vehicle for me which I was told that because my van broke down out of province this is against policy. The other thing I would like to know is where these transmissions are coming from?? I have 3 boys that play hockey and I work full time and I have had no vehicle for a extended length of time with a company that doesn't have the part to fix it. Unreal customer service!!!!
Loss:
$4000
Reason of review:
Problem with delivery
Companies Similar to Steele Chrysler Fiat
Sam Galloway Ford
“Took my F-150 in for engine light & was told it was a computer issue. Didn't even look at it for 5...“
Cavender Auto Sales
“Cavender is a great place to purchase a vehicle. I broke my Jeep Liberty from here, the next day it...“
New Smyrna Chrysler Jeep ...
“I called the Florida dealership new Smyrna Chevrolet about a vehicle they posted on TrueCar that was a...“
CarMax
“they sold me a vehicle two years ago. They had front end damage 30 days after I bought it it started to...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Steele Chrysler Fiat