Steelcraft Automotive Reviews
400 CLAIMED LOSSES
1 TOTAL REVIEW
Avoid Steelcraft Automotive
I spent several emails and phone calls verifying the parts and configuration of one of their products via their documentation and photos supplied. The part they sent was NOT that part and not the correct brackets. They would not own up to their mistake. Instead of reimbursing me for shipping costs to RMA the part, they lied claimed that the specification had changed without their knowledge and that I was using the part in a manner not intended. I have the SAME EXACT configuration I requested on my truck from Ram Offroad and it works perfectly. It took me 30 minutes to put on the correct part from Ram Offroad as I intended. They lied to the Better Business Bureau in their response. Look it up on the Better Business Bureau of the Southland, CA page. They lied in stating that they had done everything possible for me, when in fact they had done nothing at all. Nada. Not one bit. (except tore up the letter my attorney sent and made disparaging remarks in the reply letter) They resell the same exact parts as Aries and Blackhorse which is made elsewhere and do not know their own products. Stay away from these folks and "their products" at any price on any site.
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