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Steelcase

Steelcase

www.steelcase.com
What is your customer experience with Steelcase?

Steelcase Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Steelcase has a 3.0 star rating from 2 reviews and consumer sentiment is mostly neutral, with a 50/50 split between positive and unfavorable feedback.

Positive Feedback

Customers note product variety and seek specific options such as chair color and fabric, and some praise responsiveness when issues like defects are documented with photos or video.

Negative Feedback / Risk Areas

  • Login and website access problems reported in user messages.
  • Product quality issues such as faulty chair height adjustment.
  • Difficulty reaching live customer service or sales support.
  • Payment and debit concerns, including refund or billing follow-up needed.

Key Takeaways for Future Customers

  • Check Steelcase reviews and confirm color/fabric availability before ordering.
  • Document defects with photos or video to speed claim resolution for refunds or repairs.
  • Expect potential delays reaching customer service; persist if billing or order issues arise.
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Media from reviews

Steelcase - Mya.diem.nguyen@***.com
Steelcase - Product damagedSteelcase - Debit my ammount
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Show reviews that mention
fabric question office order salesperson chairs elm adjustment video chair
Filter review
DiemLocT N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mya.diem.nguyen@***.com

Steelcase - Mya.diem.nguyen@***.com

I can get in this link! When I get in I kick me out

https://steelcaseusa.site/index/user/login.html

Help me correct the link please and thank you

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pallipattu, Andhra Pradesh

Product damaged

Steelcase - Product damaged
Contains 1 confidential file for company representatives

Chair height adjustment is not working. It is keep on rotating and not able to fix it.

I have attached the video. PF.

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Elena L Vou

Want to order 2 uno office chairs in BLACK. West Elm Does not carry them in BLACK

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cant get through to a live salesperson. Absolutely ridiculous. Please put me through.

I have a simple question about FABRIC.

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Kimberlie Cun

Debit my ammount

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Steelcase - Debit my ammount

Please provid my money beacause they not recive to money RAJESH SBI LINK NO please check and my refernce id or transation ids

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Anonymous
map-marker Miami, Florida

2001 a Space Odyssey

see 2001 a space Odyssey one 4K and then it became available with steel box a week later what can I do you to purchase a steel box ?

Thank you,

Harry Lit

(415)786-****

View full review

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