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Steel City Brand

Steel City Brand

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What is your customer experience with Steel City Brand?

Steel City Brand Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Steel City Brand has 4.1 star rating based on 4 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t make a mistake because there is no one to help you? If there is I don’t know how to get hold of them!", "Excellent service", "Excellent service", "Great company.", "Not sure yet.".

  • Review authors value the most Location and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.

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Show reviews that mention
item christmas slip bag mail order priority priority mail yinz shirt
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Anonymous
map-marker Canonsburg, Pennsylvania

Wrong address

After I placed my order I noticed my shipping address was my old address. I immediately tried to send message to have it changed.

I never got an answer if anyone got this message or not so I dont know where my order went. I tried to find an order to call with no luck.

This was very frustrating. I dont know where my order went as no one has contacted me as yet?

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User's recommendation: Don’t make a mistake because there is no one to help you? If there is I don’t know how to get hold of them!

Alyjah Aqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong item!

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Wrong item, which they quickly fixed and sent via priority mail. Received in time for Christmas! Very nice to work with.

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Pros:
  • Excellent customer service

Preferred solution: They fixed problem.

User's recommendation: Excellent service

Alyjah Aqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

Wrong item!

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They quickly fixed this and sent me my correct order by priority mail! Got it in time for Christmas!

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User's recommendation: Excellent service

Anonymous
map-marker Sacramento, California

Wrong item! BUT they corrected it and I received correct item in just a few days cross country!!!

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I called the Cranberry store and explained I had the correct slip in the bag but wrong item. Abby (customer service) and Erica sent the correct item immediately and I received it in a few days in time for Christmas! Yayyyy!!!

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User's recommendation: Great company.

Anonymous
map-marker Sacramento, California

Wrong item!

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NoThough the correct slip was in bag, it is totally the wrong item. I needed the yinz shirt fr Christmas! What can u do quickly to fix this???

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User's recommendation: Not sure yet.

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