Anonymous

Dont use them

they did not fix the leak i spent hundreds of dollars most roofers are crooks becareful
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Anonymous

Steck roofing review

Had Matt out on two different roofs. He and his crew did a fine job. There was a call back and one of his guys came right back out and took care of it. Yes, they are a little rough around the edges, but it's roofing and not painting. I'd hire his team again. There was one day where it started raining and his crew just kept at it through the storm. I'm familiar with construction and checked their work when completed and only found one small problem and they were right back out to fix it. They work hard and get the job done, period.
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Reason of review:
Good quality
Anonymous
map-marker Centreville, Virginia

STECK ROOFING - Roof Repair Review from Centreville, Virginia

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
BEWARE: DON'T USE THIS COMPANY I obtained a Matt Steck for roof repairs. I had to contact him multiple times after advising him I wanted the work done. He advised once Friday that work would be completed the next day and several weeks went by and there was no contact. I left mesages with no return calls and finally sent text advising I was disappointed with service and professionalism. A few minutes I received a call from him yelling at the top of his voice. He was rude and very unprofessional. He advised he was sending someone to my property to do work then. He hung up on me without allowing me to get a word in so I texted him and advised to stay away from my property and that I do not need to pay for bad customer service. He was advised via text to never ever call me and yell at me again as I had been nothing but professional with him. If you see MATT STECK of STECK Roofing, run and run fast.
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Reason of review:
Poor customer service
Deondre Eem
map-marker Florissant, Missouri

BEWARE STECK ROOFING CO

Got an estimate from this Matt Steck the owner. Called him back after the check came from insurance company to go over the paper work and to sign the contract. He called me 4 times in 2days to set up the time to met and he had me waiting for 1 hour in a half then he showed up at my house parked on the wrong side of the street in the opposite direction . He got a call while he was at my house he was so loud looked at my paperwork and said sign here and got up from my kitchen table and left within five minutes asked him while he was sprinting across my grass don't I need some paperwork when your going to get started he said you'll know when there a dumpster in your driveway and drove off . Got on the computer and looked his company up and hoop there it was a list of complaints, called him in reference to them he hung up on me. Called him back repeatedly from home ,cell # kept hanging up had to call the bank to stop him from getting insurance money. Very unprofessional rude and crazy to think he can get away with the way he do business. Please be careful elderly people and women have a family member there in the same room to witness this behavior. Im glad I had the info emailed from the insurance company and the bank otherwise I would have had to wait for them to mail the packet out all over again.
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1 comment
Guest

I've never been talked to so badly. His foul language was the most unprofessional thing I've ever experienced.

He ultimately cussed me out and hung up on me.

They do shoddy work and do not honor it. BEWARE!

Anonymous
map-marker Saint Louis, Missouri

Roof Gone Bad

If you want a Rude , Unprofessional , Money Hungry *** to do your Roof then Matts your guy . Matt Steck put my neighbors Roof on and ran out of Shingles and then Used Shingles that didn't match to Finish the Job . On top of the that he gets in a fight with one of the Installers and has the Cops remove him from the Roof and tells him he will not get paid for all the work he had already done that day . This Guy is a Real Winner and I wouldn't let him Roof a Dog House . I can't believe this man is still in Business .
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1 comment
Guest

no excuse for mismatched shingles very poor workmanship

Anonymous
map-marker Saint Louis, Missouri

STECK ROOFING, Very Rude, not a businessman, very pushy

Matt Steck gave a bid for my roof. My insurance company wanted several. After trying to get a contact signed without us seeing actual shingles, he sends me to look at a roof he had done last fall. Those shingles (color) would not have even come close to matching the stone I have on my home. Glad I didn't let him pressure me into ordering them. Then he says I didn't need several bids, that he could beat any price in town. He was so rude that day I hung up on him. He wouldn't ease up on the pressure tactics. Several days after I hired another company, and the job almost done, Matt Steck calls again saying he really needed the job. I get another call after he finds out (by doing a drive by) that my roof was done. He leaves a very rude message on my answering machine. How is he had known I was going to hire "some idiots off the street, he would have lowered his price". Well I thought he already had the lower price. Stay Away From This Pushy, Rude, nonprofessional. I Hired James Ormsby, local to Florissant, and very business like. He does more than just roofs, and hires local people. The price was way less than Steck gave me. Buyer Beware
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7 comments
Guest

Matt Steck is a Gypsy. I agree with "Agitated Customer" besides the illegals, dont know about that.

Very pushy, rude and takes the cheapest route to MASK the problem, not fix it. If your looking for a patch job, he's your guy

Guest

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Guest

I have been using Steck Roofing to handle my roofing and roof repairs for years. In my opinion as a gutter contractor the roofs are always installed correctly and his prices are hard to beat.

Guest

STAY FAR FAR AWAY from Steck Roofing Compnay!!!. They are BAD NEWS!!!!!

Very unprofessional and RUDE! Quality of Work is questionable too, uses a lot of illegals to do the work.

May not even have insurance to protect the Homeowner in case of accident! the homeowner will be on the HooK for everything, you've been warned Stay AWAY from this company!

Guest
reply icon Replying to comment of Guest-280693

your an *** he has insurance he wouldn't be in business as long as he has if he didn't ***

Guest

In my opinion Matt Steck owns a very good roofing company. He's very real and only means for good. His bid was also the cheapest one I received and his work is very good quality. I had no problems with him along with other neighbors that had there roof done by Steck after me and friends who I heard of Matt Steck from. So to the one who thinks he’s rude, pushy and so on. Maybe you have something to work on.

I agree, Steck Roofing will always be referred by me on any roofing needs as well.

Guest

I would like to say that my experience with Steck Roofing (Matt Steck) was fantastic. My insurance company wanted me to go with another company (Howard)and to find out they were not even close on price and would not work with me on my deductible.

My roof was on in less then two days and you did not even know they were there other then hearing them hammer away. Very clean and no mess. Also, I have quite a few neighbors that had roofs done by Matt and with all of his assistance and hard work with there insurance company's they were happy with less out of pocket cost.

Obviously, Matt has been in the business for many years and STECK ROOFING must be doing something right.

Steck Roofing will always be referred by me on any roofing needs.

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Anonymous
map-marker Warrenton, Missouri

Steck Roofing Florissant-used property without permission

Horrible company, rude owner - don't do business with them, your neighbors will be very unhappy. While they were roofing my neighbors house, they used my driveway without permission turning heavy equipment around. Damaged my property. When I caught them using my driveway, I asked if they had been using it the previous day. Would not discuss, walked away. A very expensive tree was completely knocked down. to a stump. A Japanese Maple. At least $300 to replace one of that size (it cost $100, 5+ years ago.) This was the company owner, not just a worker. Should know better. To make it worse, you can easily drive to the end of the street and turn around easily. Just pure lazy, don't care attitude. Don't let them touch your House!!
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16 comments
Laneta Hdp

My roof was installed by Steck Roofing in 2007. At that time I was provided a 20 year warranty on the roof.

In 2013 my home owners insurance cancelled my policy for lifting and buckling shingles. At that time I contacted Steck Roofing to see how they could correct it, as they indicated they would in the warranty. Matt Steck, owner of Steck Roofing, inspected my roof and found nothing wrong with it. I provided him the photo evidence the insurance company gave me but he didn't care to look at it.

He and his wife told me at that time they were not going to honor my warranty since they didn't feel there was anything wrong with my roof, even though there is clear evidence otherwise. My advice — don't use this company for ANY service, no matter what price they quote you!

Guest

yells continuously, foul language, insurance company had to pay them, i kept telling him this.

he sent two hispanic thugs to try and collect money from us.

he screamed and yelled at us saying we were pieces of *** and we dont pay our bills. i told them the insurance company wouldnt pay for it till it was inspected.

it was outa our hands. he didnt care he called 3 or 4 times a day yelling. even called our ather inlaw yelling at him to get paid.

this guy is nuts. do not use them they are horrible people

Guest

Matt Steck is a busy professional business man he gave me the best price on my roof I would recommend to anyone. thats all

Guest
reply icon Replying to comment of Guest-631159

That's a lie! Rude, ignorant and money hungry!

Likes to harass people about money but runs when his work is undone! He and his wife is a loser!

Guest

HORRIBLE COMPANY, VERY UNPROFESSIONAL, RUDE AND USES ILLEGALS FOR MOST OF THE WORK. DONT USE HIM YOU WILL BE SORRY YOU DID. THE ONLY PEOPLE WHO HIRE HIM ARE THOSE WANTING TO COMMIT FRAUD AGAINST THEIR INSURANCE COMPANIES BECAUSE HE WILL SURELY DEFRAUD ANYONE.

Guest

:( matt steck needs to be reported to bbb and dept of labor he way way unser pays his works then sometimes doesnt pay them. Carries no insurance he is rude and could careless about his workers karma is what i say.

Guest

One word for this man "RUDE"

and the Lady who answers the Phone :EEK

Guest

I will never recommend Steck Roofing to anyone for any of his services, he's money hungry rude and very unprofessional. He did my roof claimed he replaced bad boards and just put shingles right over the bad wood and within a few month roof was leaking again, charged me to repair the problem and charged me $500 dollars just to put screens over my gutters, he took advantage of me because I am a woman I learned the hard way dealing with this person.

Guest

I am a Property Renovator; Matt Steck has been doing my roofs, siding and gutters for over six years now and has been very pleased with his work. It was my property and I was at the property most of the time during the installation.

The only heavy equipment that was on the job site was a pickup truck. Just because he may have used the driveway to turn around doesn’t mean he used it the day before.

Unfortunately there are ambulance chasers who try to benefit from others. I highly recommend Matt Steck to anyone.

Guest

I would like to say that my experience with Steck Roofing (Matt Steck) was fantastic. My insurance company wanted me to go with another company (Howard)and to find out they were not even close on price and would not work with me on my deductible.

My roof was on in less then two days and you did not even know they were there other then hearing them hammer away. Very clean and no mess. Also, I have quite a few neighbors that had roofs done by Matt and with all of his assistance and hard work with there insurance company's they were happy with less out of pocket cost.

Obviously, Matt has been in the business for many years and STECK ROOFING must be doing something right.

Steck Roofing will always be referred by me.

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