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Steam Whirl

Steam Whirl Reviews

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Steam Whirl Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

1.0 star based on 1 review; consumers are mostly dissatisfied.

Positive Feedback

No positive feedback appears in the available Steam Whirl reviews and there are 0 positive ratings.

Negative Feedback / Risk Areas

  • Repair service failures led to electrical damage and a potential fire hazard.
  • Customer reported refused refunds despite offering to surrender the unit, noting out-of-pocket costs for repairs and shipping.
  • Repeated shipping charges and ineffective fixes prompted a Better Business Bureau complaint and other Steam Whirl customer complaints.

Key Takeaways for Future Customers

  • Expect problematic repair service and verify refund policies before paying for repairs.
  • Document shipping and repair costs carefully and consider dispute options if refunds are denied.
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Jim G Dge

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NO STEAM-JUST HOT AIR

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Charged $400+ for leak repair; first return shorted and damaged tile.
  • - Second repair did nothing; about $60 shipping; out about $500.
  • - Refunds refused.

Sent them twice their generator for minor water leak repair; paid $400+. First time it came back it shorted out and blackened my tile irreversibly AND COULD HAVE STARTED A FIRE.

Sent it back, the second time it came back it did nothing. Both times I paid approx $60 shipping each time to them.

For the third time I stated I would send it back to them and they could keep the steam generator and refund my money for the repair and postage They would not refund even if I gave them the generator.

For a third time they just said they'd fix it. I would not pay to ship it back nor can they obviously "fix it." They ruined it. It started as a water leak and ended up electrically damaged obviously beyond repair by them. I am out about $500 US.

This company has changed hands and this new owner is an incompetent servicer of their devices and totally dishonest. The old COMPETENT AND HONEST Las Vegas firm is listed w/the Better Business Bureau. These new owners are not listed. THEY ARE INCOMPETENT AND DISHONEST-no wonder no revised listing with the BBB. I filed a complaint w/the BBB too.

BUYER BEWARE !!!

Loss:
$500
Cons:
  • Fraud
Reason of review:
Damaged or defective

Preferred solution: Full refund

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