7 yrs customer and still happy
Have an Arial whirlpool tub and a corner steam shower for 7 years now and so far so good. Granted thats its time to replace the little wheels on the shower doors and do need to fix up the bench support paint that has peeled but i blame the hard water for that. We added a water filter to our apartment and that did seem to help. Also both were professionally installed and we are extremely careful with the bath products we use and the cleanning products are all natural. Planning to remodel 2 bathrooms and looking forward to add Ariel showers & tubs to new home.
Newark, New Jersey
Ariel Bath Bathtub
Reason of review
Owner of Ariel Steam Shower
We have had nothing but problems with Steam Showers Inc.'s product, the Ariel steam shower. Over half of the shower's parts have had to be replaced within 2 years. Moreover, the actual steam unit died after only 3 years. Finally, the glass shower back wall shattered into a million pieces one day hours after its last use. Customer Service is a JOKE. We are under warranty and they will not budge. Our shower is unusable and we are completely frustrated. We filed a complaint with BBB and are at a standstill until the company rights their wrongs. Unsafe, poorly made, waste of money, the worst customer service.
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