Staysure
Staysure Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Staysure has 1.0 star rating from 2 customer reviews; consumers are mostly dissatisfied and recent recommendations include "Don't use them" and "AVOID AT ALL COSTS!". Staysure reviews reflect serious service issues.
Positive Feedback
Customers note an advertised comprehensive travel insurance package and clear pricing, though satisfaction is low.
Negative Feedback / Risk Areas
- Staysure customer complaints cite failed claim payouts and ignored communications.
- Billing problems and delays in refunds leave customers out of pocket.
- Poor customer service responsiveness and missed complaint deadlines.
Key Takeaways for Future Customers
- Expect issues with claims handling and verify reimbursement procedures before buying.
- Monitor billing and refund timelines closely and document all correspondence.
- Consider alternatives if responsive customer service is a priority.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Staysure has 1.0 star rating from 2 customer reviews; consumers are mostly dissatisfied and recent recommendations include "Don't use them" and "AVOID AT ALL COSTS!". Staysure reviews reflect serious service issues.
Positive Feedback
Customers note an advertised comprehensive travel insurance package and clear pricing, though satisfaction is low.
Negative Feedback / Risk Areas
- Staysure customer complaints cite failed claim payouts and ignored communications.
- Billing problems and delays in refunds leave customers out of pocket.
- Poor customer service responsiveness and missed complaint deadlines.
Key Takeaways for Future Customers
- Expect issues with claims handling and verify reimbursement procedures before buying.
- Monitor billing and refund timelines closely and document all correspondence.
- Consider alternatives if responsive customer service is a priority.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Do not pay out
- - Claim filed for lost belongings on a flight.
- - Bank says no payment was ever attempted.
- - Waiting 24 weeks and now escalated to the FCA.
Made a claim for lost belongings on flight. Despite claiming they had tried to make payment.
They lied. My bank said no payment was ever attempted. Still waiting after 24 weeks. Made official complaint.
Did not respond by the date they set!
Now over to FCA for a formal complaint. It really should not be this hard!
- Can not get through to customer services
- Do not pay out on legitimate claim
Preferred solution: Full refund
User's recommendation: Don't use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT PAY MEDICAL BILLS OR REIMBURSE FOR UPFRONT PAYMENTS. DO NOT RESPOND TO COMMUNICATIONS!!!
- - Trip to South Africa; hospital visit with upfront deposit; over a month later, outstanding payments pursued and reimbursements ignored by Staysure.
Recent trip to South Africa. Full of promise in offering a comprehensive travel insurance package.
I attended the hospital I was advised to attend and paid an upfront holding deposit prior to admission. That was over a month ago; I am now being hounded daily for outstanding payments that Staysure refuses to pay and ignores all of my requests for reimbursement of monies paid upfront by myself. They simply leave you high and dry, but this will not go away!
Staysure! Pull up your socks and honor your promises and Ts & Cs.
- Refusal to communicate
- Refusal to reimburse on ipfront payments
- Abandonment
Preferred solution: Full refund
User's recommendation: AVOID AT ALL COSTS!!!!!
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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