This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Deceived, Stole and Lied

1.0
“F” HOTELS.COM AND STAY ALFRED. On 5/24 we booked a one night at a Stay Alfred in Dallas for 6/2. My credit card was charged 24 hours later for the listed cost of the room ($133) AND a $124 cleaning fee that was never listed as a cost. I tied to cancel the booking and was told NO. Their policy is you need to cancel 30 days prior to the arrival date to get 70% of your money back and if you cancel in less than 30 then they get to keep 100% of your money.... Including the Cleaning Fee for a room I will not stay in. meaning I would have to cancel on May 2nd… three weeks before I even booked the room… So we have no option .. we are going to have the time of our lives that night. We will trash room with oils, whip cream, food fights, fill the bath tub with gallons of oils and have FUN! When booking.com gives you lemons, make lemonade … and PARTY with no regard to the maid … NEVER AGAIN USE HOTELS.com
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1265271 Review #1265271 is a subjective opinion of poster.
Service
Stay Alfred Room Booking
Cons
  • Hidden charges
Reason of review
Pricing issue
Loss
$124
Preferred solution
Let the company propose a solution

Companies Similar to Stay Alfred

Microtel Inn reviews and complaints

Microtel Inn

1.8
270 Reviews

“Upon arriving the TV has lines running thru it, went down to front only for them to tells me the TV has...“
Marriott International reviews and complaints

Marriott International

2.1
226 Reviews

“Good morning, Before going on trip advisor, social media rating your hotel in Mexico City and the...“
Sheraton reviews and complaints

Sheraton

1.7
161 Reviews

“Could not believe we were charged $235.00 for one night at what turned out to be a nightmare!!! You...“
Quality Inn reviews and complaints

Quality Inn

1.6
108 Reviews

“Room really dirty bathroom door wont close do to toilet leaking carpet wet mold on wall in bathroom and...“
See more Hotels and Resorts Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article