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Static Nails

Static Nails

staticnails.com
What is your customer experience with Static Nails?

Static Nails Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Static Nails has a 1.8 star rating from 2 reviews and consumers are mostly dissatisfied.

Positive Feedback

Reviewers note the product itself is strong and praised as an excellent product in every way despite other issues.

Negative Feedback / Risk Areas

  • Static Nails reviews highlight a low overall score and negative experiences from customers.
  • Multiple customer complaints cite nails being ridged rather than pliable and not as advertised.
  • Issues with return policy and refunds include slow exchanges and limited remedies for sale items.
  • Poor customer service noted, including wrong orders, slow responses, and perceived ghosting.
  • High price level and website-focused service model frustrate buyers.

Key Takeaways for Future Customers

  • Expect mixed Static Nails reviews; check product fit before buying.
  • Review the return policy and refund terms before purchase.
  • Prepare for email-only support and possible shipping delays on exchanges.
  • Consider price level versus risk of customer service issues.
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Media from reviews

Static Nails - Surprisingly bad customer service
Static Nails - Surprisingly bad customer service - Image 2Static Nails - Surprisingly bad customer service - Image 3
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Debra G Nbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not what I expected

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My nails are curved, my purchase was made because I believed that these nails were pliable they are ridged and will not work on my nails. I want to return my order.

Loss:
$68
Cons:
  • Ridged not at all pliable

Preferred solution: Full refund

User's recommendation: Stay away, return policy & product not as advertised

View full review
Lynne N Zlc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Surprisingly bad customer service

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AI Highlights
  • - There is no loyalty with Pres-on nails.
  • - Wrong order; photos were provided.
  • - A replacement offered after return.
  • - Delivery takes 3 weeks; contact by email.
Static Nails - Surprisingly bad customer service
Static Nails - Surprisingly bad customer service - Image 2
Static Nails - Surprisingly bad customer service - Image 3
Updated by user Dec 20, 2020

There is not a way to correct this, I left email where URL was supposed to be, so here is the url: http://i.refs.cc/sPiNznYH?smile_ref=eyJzbWlsZV9zb3VyY2UiOiJzbWlsZV91aSIsInNtaWxlX21lZGl1bSI6IiIsInNtaWxlX2NhbXBhaWduIjoicmVmZXJyYWxfcHJvZ3JhbSIsInNtaWxlX2N1c3RvbWVyX2lkIjo0OTA0MDY3MjN9

Original review updated Dec 20, 2020

I have been purchasing multiple items, (Pres-on nails) since Covid 19, prevented me from getting service at a salon. There is no customer loyalty.

When they sent the wrong order, I took picture of it and then of my original order on their site and informed them. They only offered to give me something of equal value and when they received the item back. It takes 3 weeks for new order to reach me, I would have no supplies, during the interim and since the item was on sale, there is no item they could send, of equal value. They clearly state that email is the only way to reach them.

When I explained why their customer loyalty is non-existent and the exchange they offer, is not a solution, they simply stopped communicating, (so easy to do, online, in other words, they ghosted.) Hefty trash cans and other companies, send you a replacement, the minute they are clear that the error is on their end. I also sent them evidence of these.

I can take picture of order, but it is simply an item number. If you are truly interested, I will spend the time to find everything on their customer unfriendly site, just email:

Lynnenydick@***.com

Loss:
$21
Pros:
  • Excellent product in every way
Cons:
  • Poor service zero customer loyalty

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use

View full review

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