New Reviewer

Never use them. Bad business

This company is garbage wait almost 4 hours. I will be reaching out to the business bureau.
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ID
#1575069 Review #1575069 is a subjective opinion of poster.
Location
Voorhees Township, New Jersey
Cons
  • Definitely
Reason of review
Poor customer service
Loss
$73
Preferred solution
Compensation

Horrible

HORRIBLE. I wish I could give them zero stars. This company is quite frankly unbelievable. I have the utter misfortune of having to deal with them as they are contracted through liberty mutual and they are legitimately the worst towing company on the planet. Firstly,...
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ID
#1498221 Review #1498221 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Destroyed my vehicle.

My insurance carrier State Farm has a contract with Agero who has a relationship with Statewide. It was the morning of January 17th when I called for a tow for my vehicle because it had a oil leak. I asked the dispacther to send a flat bed truck. Driver arrived and was...
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ID
#1455134 Review #1455134 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Horrendous!

I'm givIing this company is a poor review in terms of customer servcice, availability, and professionalism. I was waiting from 11:29 a.m. until 3:22 p.m. and they didn't so much as call to notify me or expain why they were late. Insurance companies need to disassociate themselves with businesses that do not value their customers.
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ID
#1078633 Review #1078633 is a subjective opinion of poster.
Reason of review
Poor customer service

Statewide Roadside Assistance - Roadside Assistance Review from Springtown, Pennsylvania

Car ran out of gas. MetLife roadside dispatcher got this service for me. here's the timeline of their service 11:25 I called MetLife. That said driver will call me 5 minutes before arrival. 11:29 got the text from MetLife that eta is 12:28 12:21 got a automated call...
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ID
#926540 Review #926540 is a subjective opinion of poster.
Location
Springtown, Pennsylvania
Reason of review
Order processing issue

I wasted a whole lot of money as statewide roadside assistance in Toms River New Jersey

this place advertises full service auto repair what a joke! after having my vehicle for 2 weeks in charging me 1400 dollars I drove there to pick up my vehicle and they forgot to tell me that it wasn't finished after they already told me to pick it up upon getting the...
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1 comment
#1209617

YOU HIRED NORM MOBILE AUTO REPAIR WHO WORKED OUT OF MY GARAGE. MY COMPANY HAD NO OBLIGATION TO YOU AND YOU DID NOT PAY ME. YOU MISTATE FACTS AND YOU NEED TO CLARIFY TO THE PUBLIC.

ID
#582865 Review #582865 is a subjective opinion of poster.
Location
Toms River, New Jersey
Cons
  • Whole fiasco
Reason of review
Pricing issue

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