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Statement Boutique

Statement Boutique Reviews

www.statementdowntown.com
What is your customer experience with Statement Boutique?

Statement Boutique Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Statement Boutique has a 1.9 star rating based on 2 reviews. Consumers are mostly dissatisfied, citing poor quality and repeated "do not order" recommendations.

Key Takeaways for Future Customers

  • Statement Boutique reviews highlight returns and refunds difficulties and unresponsive customer service.
  • Wide selection of items but price level reported as high.

Negative Feedback / Risk Areas

  • Customer complaints about returns, refunds, and no phone number for support.
  • Reports of delayed or no response to emails and exchange problems.

Positive Feedback

Reviewers note a wide selection of products and discounts are valued by customers.

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Anonymous
map-marker New Haven, Connecticut

I am trying to return magic blazer for...

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I am trying to return magic blazer for a diffrent size it is to big! An even exchange is fine if possible

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Amiliana Kuz

Want to return sweater. Too big and has an odor

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AI Highlights
  • - No response after emailing company for three days.
  • - Sweater is too large and has odor.
  • - Returns are difficult; online processing keeps failing.
Updated by user Oct 23, 2025

Don’t order from them.

Original review Oct 07, 2025

Ive emailed the company. No response in three days.

Went online. This is truly mysterious. Sweater too large, has an odor. Very poor quality.

Called the customer service number that I found online and I was told this was not the right store. Returns are not easy at all.

I went online to process my return and it kept kicking me out. Do not order from Statement Boutique!

User's recommendation: Do not order from this company!!

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ACammmarata C

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Verified Reviewer

No reply after many attempts!

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AI Highlights
  • - Returned order #33859 within 14 days.
  • - No replacement or refund yet.
  • - Contacted returns & sales and Bridget Kumm; no reply.
Contains 1 confidential file for company representatives
Updated by user Feb 03, 2025

nothing has been resolved

Original review updated Jan 03, 2025

I returned a product Order #33859 for either another size or refund within the 14 days but have not received the replacement item or a refund on my credit card. I contacted returns & sales and the owner, Bridget Kumm, and have had absolutely no reply or resolution to my requests.

This is the worst customer service I've experienced in many years of buying online. No phone number is available for this business, and you will only get the run-around via emails sent regarding returns!

Loss:
$95
Pros:
  • Wide selection of items
Cons:
  • Horrendous customer service
  • No phone number to call and speak with a representative

Preferred solution: Full refund

User's recommendation: Shop elsewhere!

View full review

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