StatelyMen
StatelyMen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
StatelyMen has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied, praising product quality but noting poor customer service and refund requests.
Key Takeaways for Future Customers
- Clothes quality and style get positive notes in StatelyMen reviews.
- Expect difficulty locating return pages and delays in shipping.
- Be prepared to request refunds and review subscription settings to avoid unwanted charges.
Negative Feedback / Risk Areas
- Customer complaints focus on horrible customer service and lack of human support.
- Frequent billing and refund issues, including unwanted auto-ship subscription charges.
- Problems with returns, exchanges, and missing or incorrect items in boxes.
Positive Feedback
Many reviewers like the clothes, citing great product and good price when promotions apply.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
StatelyMen has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied, praising product quality but noting poor customer service and refund requests.
Key Takeaways for Future Customers
- Clothes quality and style get positive notes in StatelyMen reviews.
- Expect difficulty locating return pages and delays in shipping.
- Be prepared to request refunds and review subscription settings to avoid unwanted charges.
Negative Feedback / Risk Areas
- Customer complaints focus on horrible customer service and lack of human support.
- Frequent billing and refund issues, including unwanted auto-ship subscription charges.
- Problems with returns, exchanges, and missing or incorrect items in boxes.
Positive Feedback
Many reviewers like the clothes, citing great product and good price when promotions apply.
Media from reviews
Mars, Pennsylvania
Clothes to small
Some of the clothes were small.
I like the clothes if someone could call me
412-337-****
Thanks Mike Mulkerrins
Shipping
Placed an order July 23rd
August 13th nothing
Box still waiting to be shipped.
Unreal. Looking to cancel and get a refund asap
User's recommendation: Don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCurrent charge
- - Customer wants a human, immediate response.
- - They dislike automation and want human contact.
- - They were charged at the higher non-sale price.
For me, customer service will make or break deals with me. I have an issue and simply want to speak with a human being, not leave a text message, not leave a voicemail which gets transcribed and sent to you.
I want human interaction so I can clearly explain why I have an issue and get a human response immediately. This whole system is ridiculous. I want to speak with a human and you can't! I tried to call, but it puts you into this weird pissed customer call center.
I wasn't truly pissed until I tried calling to speak with someone, and this is what you get? Seriously? I thought I was purchasing clothes on a promotion. I didn't realize that Stately was going to continue sending items and charging me at the higher, non-sale price, automatically.
I just wanted to try their system, which I loved the clothes that I received, but I didn't want a monthly subscription, not yet at least.
Again, the products are wonderful. The customer service is horrible!
- Great product
- Horrible customer service
Preferred solution: Full refund
User's recommendation: Great items at good prices. Horrible customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manhattan Beach, California
Need to add exchange
- - Subscription return page is hard to find.
- - You can't add an item if you forget during return.
- - They keep sending fitted shirts despite requests.
I have no experience. They said they would call back and haven't.
This company makes it nearly impossible to find the webpage for a subscription return and doesn't let you add an item if you forget it during the return process. Based on the resolution of this issue, I will determine if I continue the subscription. They also do not listen to requests and continue to send me fitted shirts.
- Difficult to find return web page
- Does not follow directions
Preferred solution: Full refund
User's recommendation: no at this time
I don’t remember requesting this. They’ve been very good to me. And I will purchase from them again
I love stately no complaints. Nice clothes and dependable.
Good price .
Nothing else to say. Keep up the great work
User's recommendation: Buy from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDislike my Box rated this rating off my box not the company
- - The box was expensive and the black suit jacket was old.
- - I received glasses and shoes I didn't ask for.
- - Please send a return label for my refund.
I have a boxhere that I paid alot of money for and is a horrible box. Black suit jacket old and dated.
I received glasses that I didn't ask for. And shoes that I didn't ask for.
My stylist dropped the ball big time.
I no longer want to order from you guys.
Please send me a return label so I can get my money back
Abs send this unacceptable box back.
Thank you
Tim.
- Buy your own clothes
Preferred solution: Full refund
Seattle, Washington
Dislike my Box
- - Box was expensive and disappointing
- - I received glasses and shoes I didn't ask
- - My stylist dropped the ball
- - Please send a return label for refund
I have a boxhere that I paid alot of money for and is a horrible box. Black suit jacket old and dated.
I received glasses that I didn't ask for. And shoes that I didn't ask for.
My stylist dropped the ball big time.
I no longer want to order from you guys.
Please send me a return label so I can get my money back
And send this unacceptable box back.
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