With Official Company Response

If you need assistance for something you purchased at Sears, call 800-479-5899. That is an executive dept. that can help you more than anyone else. Don't call the regular service or delivery dept unless you want to talk to someone in Guatemala or the Philippines. I recommend researching, checking the reviews, before you purchase anything from Sears. Also, A&E appliance service is SEARS SERVICE. I wouldn't say never shop there, but... Read more

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Marvin Windows And Doors - Marvin Door - Major Manufacturing Issues and Poor Customer Service
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Two months ago we ordered a Marvin Ultimate Sliding French Door, supposedly the best of the best on the market. In fact, 10 years ago we ordered the same door for a different house and were thrilled with it. Unfortunately it seems that Marvin has gone downhill in a big way. The first time the door arrived it was bowed, the primed side (inner) was not left to properly cure and had raised grain from wetness, along with numerous other problems. As... Read more

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Have had my hot tub for over 20 years the SpaPac (heater, blower etc) needed to be replaced, so I called ThermoSpa after reading their warranty is the industry's best (self proclaimed). I also read their mission statement that used words like achieve the best customer experience within every division, strive to continue a five star rating experience. That's ThermoSpas words and I can tell you first hand their actions don't even... Read more

Was this review helpful? 40 14

Netflix DVD shipping has slowed to two days. It used to take just one day for them to both receive an old DVD back and to ship a new DVD. Now it take two days in both directions. That is simply unacceptable. After 10 years as a customer and enduring other service reductions, such as elimination of Saturday service, this is the final nail in the coffin. I'm going to Redbox for DVDs. For streaming, I'm going to Amazon Prime since they also offer... Read more

Was this review helpful? 9 0
Abes Of Maine - Bait & Switch and VERY RUDE!!!
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My mother has been putting money away for a new television for almost a year now. She is finally ready to purchase and asked me for some assistance. I found her the LG 55EF9500 and searched Google shopping for the best price. Abe's of Maine came up (image attached) with a price of $2329 with no tax and free shipping. This television sells for $2999 in most all big box retailers and she just couldn't afford that much. She was however willing to... Read more

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When we bought the plot in Sendero Springs in Round Rock TX the builder was still streetman and over the period it was acquired by Standard Pacific. The house from the date of signing to close took almost 8 months. They failed Brushy creek mud water pressure inspection check multiple times. The structurally misplaced a window. Tiles were laid wrong like 4 times (wall tiles in bathroom were different from floor). So they had to pull down the dry... Read more

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I wouldnt expect Corey to reply to this as apparently most emails go to his spam and automatically delete however on the off chance that this one dosent this is the review about my holiday it is 100% accurate and being so all involved from Wyndham to the owners dont seem to care I am also sending this to expedia and hope they can actually deal with this there is also a site which exposes staff stealing in the U.S this will also have pride of... Read more

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I live at The Enclave at Highland Horizon in Austin, Texas. I arrived home from work yesterday to find that construction workers had removed the temporary fencing put in place to protect my yard and placed plywood and scaffolding in my yard in order to work in the house next door. This is completely unacceptable as it will destroy my yard and possibly damage my irrigation lines. I hate living in this neighborhood and wish I had never purchased a... Read more

Was this review helpful? 4 1

Like others have said, they are great to work with initially but kept adding costs. The appraisal cost went up because we were considered rural when we aren't. Then the appraisal came back a little lower than expected and they couldn't do the cash out because loan to value was over 60%. They wanted more money to be able to do this. Managers and the head closing agent were supposed to call me and never did. No part of this was smooth. I... Read more

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I bought a living room set in Round Rock, TX from RTG: 1 couch, 1 loveseat, an end table, lamp and coffee table. This was in May of 2015, it is now September and the coffee table opens from the top on both sides, well, when opening one day one side decides to pull the screws right out of the hinges, so instead of leaving it hanging (I have 3 little kids) and having someone get seriously hurt, I pull it the rest of the way off and lay it flat on... Read more

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