I received my package 2 days ago and want to return all items (poor quality, terrible sizing, etc) and am finding it impossible. I've tried to submit a ticket half a dozen times, but when you hit the 'Submit' button nothing happens. I honestly don't think they have any intention of hearing from customers once they've paid. I started a live chat, someone named Linda answered, and when I said I wanted to return merchandise she logged out. The... Read more

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SiteLock is just another run-of-the-mill web security company. They don't have qualified engineers or developers in their office. The sales team people only care about closing deals.  The point person they assigned to me doesn't have a clue what we need and what their "engineers" are doing. They did not keep to the timeframe.  They were very slow in responding to e-mails.  I mean, we’ve had to follow up twice on some instances just to get them... Read more

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