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StarTrack

StarTrack

startrack.com.au
What is your customer experience with StarTrack?

StarTrack Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • StarTrack has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't use StarTrack if you can avoid it!".

  • Review authors value the most Customer service and Website. Consumers are not pleased with Reliability. The price level of this organization is high according to consumer reviews.

Jason D Zrg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

CN - 24TZ0111****

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I was given about one hours notice on the 4/1/2024 my parcel was to be delivered. I was not about to get back in time and I got a Blue Star Track Card.

I noted the instructions on the Blue Card and phoned 5/1/2024 to confirm the package was ready for collection at East Arm Darwin.

StarTrack uses a generic 132345 number. An operator helped and confirmed about 9am someone would call me back to confirm collection as East Arm is very isolated and is 12Kmh from me.

At 1.30pm I called 132345 again, and also checked on the StarTrack Website. The parcel has not been checked in from the failed delivery on the 4/1/2024.

I was told all I could do was wait for a SMS that the parcel is ready to collect.

This is terrible service and could have been improved by contacting me earlier that a parcel delivery would occur on the 4/1/2024, not just messaging when the driver is nearing the delivery point. Also check the item back into the depot or try for redelivery etc.

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User's recommendation: Don't use StarTrack if you can avoid it!

1 comment
Guest

Hallo brother please support me no video goes viral and please release my account I thank you please make it viral

Anonymous
map-marker Saint-Eustache, Quebec

Cela une carte d'appel

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jutilisé verser acheté des pillules en ligne (une carte prépayé de visa)Numéro de carte 4263 70** **15 3122 Vanille couvercle100$

dValide jusquà... 04 27

...

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