New Reviewer

No service

Since i moved to this comny my internet service has been terrible i have more time without internet than the tome i have internet I really regret to abandoned my old internet service. In addition i was waiting 2 hours to speak with a representative and my problem was never solved. I have 3 days with no internet service.

User's recommendation: Never sign up with this company.

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ID
#3947995 Review #3947995 is a subjective opinion of poster.
Location
Bellevue, Washington
Pros
  • Good price
Cons
  • Terryble service
Loss
$400
Preferred solution
I need a goos internet service. The one they promised when I signed up with yhis company and i am paying for.
New Reviewer

Internet down since it went in

Very angry . I just switch service and its been down 90 percent of the time . Very upset and will be switching back if I cant reach an agent- been trying for two nights now
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ID
#3867702 Review #3867702 is a subjective opinion of poster.
Location
Jamaica Plain, Massachusetts
Preferred solution
Full refund
New Reviewer

Over changed me My internet plan is $30 not $50. You took $50 out of my account yesterday

Starry, is a great company. Never heard of your company. To seeing your company name on of trucks driving down the street in Los Angeles. Breathe of fresh air, finally leaving Specturm. Because we had no other options for internet here in Los Angeles. Spectrum is such a ripoff. They change $80 a month for internet service. And call you a few times a day if youre a week late on payment. Plus Spectrum uses the same area code as your phone. Hoping youll answer. Got me once over a year ago. Never again

User's recommendation: Have sent you over a handful of new customers.that will send the code in for each of us getting a free month.

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ID
#3845721 Review #3845721 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Just got overcharged. A your representative solved the problem in a professional manner

Internet Transfer