Starry
Starry Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating from 6 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 50% unfavorable and 50% positive. Pros noted: good price. Cons noted: terrible service and low price level.
Key Takeaways for Future Customers
- Read Starry reviews before signing up to weigh price vs service.
- Expect low price but plan for possible service interruptions.
- Be prepared to follow up on billing, refunds, and account transfers.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable support and long hold times.
- Recurring reports of internet outages and inconsistent service.
- Issues with overcharges, refunds, and returns make billing a risk area.
Positive Feedback
Good price and occasional helpful, professional representatives reported by some customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating from 6 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 50% unfavorable and 50% positive. Pros noted: good price. Cons noted: terrible service and low price level.
Key Takeaways for Future Customers
- Read Starry reviews before signing up to weigh price vs service.
- Expect low price but plan for possible service interruptions.
- Be prepared to follow up on billing, refunds, and account transfers.
Negative Feedback / Risk Areas
- Frequent customer complaints about unreachable support and long hold times.
- Recurring reports of internet outages and inconsistent service.
- Issues with overcharges, refunds, and returns make billing a risk area.
Positive Feedback
Good price and occasional helpful, professional representatives reported by some customers.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The item I ordered doesn’t work and I want my money back
Its impossible to talk to a real person. I finally had to chat with someone and they wanted money to let me talk to a person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI received what I ordered today but it doesn’t work
Like I said they wanted my credit card number so they could charge me money to talk to a real person I didn’t give them my credit card number because I dint trust them
Your product is not what you show in the ad. I would like my money back. I ordered a garden pressure hose but it has no pressure at all.
I would like to get my money back just tell me where I can return your garbage.
Issue with wifi
- - Representative was polite and knowledgeable.
- - She was professional and helped resolve it.
- - Would recommend to friends and family.
The representative I spoke with was extremely polite and knowledgeable. She was professional and worked with me to get the issue resolved.
I would recommend to friends and family. 10/10 customer service.
Preferred solution: Fix Wi-Fi issues
Dallas, Texas
Free wifi
Never showed up I need my free wife
Wondering if I could get a app.i stay in unit 203 my name is Rick Daniels
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGet back on my phone
I washed my phone in washing machine. Had to get new phone.
Lost my contacts.
I'm an Author, on my third book and use Starryai for illustrations. What a big difference!I
Preferred solution: Get it back on my phone.
User's recommendation: I highly recommend it. A lot of fun, too. My son has it. He's a graphic artist.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy internet service is acting up. Been having this problem for a few days now.
- - Internet is not working.
- - It's been days with no explanation from anyone.
- - This is ridiculous.
- - This is so stupid.
Internet is not working. Been days already and no one is explaining anything about it.
That's it and that's all can you please stop.
This is ridiculous
Oh my gosh oh my goodness. Atooooo
This is so stupid...
User's recommendation: Communication!
No service
- - Since moving here, internet has been terrible.
- - I waited 2 hours to speak with a rep and nothing was solved.
- - I have had 3 days with no internet.
Since i moved to this comny my internet service has been terrible i have more time without internet than the tome i have internet I really regret to abandoned my old internet service. In addition i was waiting 2 hours to speak with a representative and my problem was never solved. I have 3 days with no internet service.
- Good price
- Terryble service
Preferred solution: I need a goos internet service. The one they promised when I signed up with yhis company and i am paying for.
User's recommendation: Never sign up with this company.
Over changed me My internet plan is $30 not $50. You took $50 out of my account yesterday
- - Starry is a great company; I saw its trucks in Los Angeles.
- - Spectrum charges $80/mo and calls often for late payments.
Starry, is a great company. Never heard of your company.
To seeing your company name on of trucks driving down the street in Los Angeles.
Breathe of fresh air, finally leaving Specturm. Because we had no other options for internet here in Los Angeles.
Spectrum is such a ripoff. They change $80 a month for internet service. And call you a few times a day if youre a week late on payment.
Plus Spectrum uses the same area code as your phone. Hoping youll answer.
Got me once over a year ago. Never again
Preferred solution: Just got overcharged. A your representative solved the problem in a professional manner
User's recommendation: Have sent you over a handful of new customers.that will send the code in for each of us getting a free month.
Internet down since it went in
Very angry . I just switch service and its been down 90 percent of the time . Very upset and will be switching back if I cant reach an agent- been trying for two nights now
Preferred solution: Full refund
Los Angeles, California
Internet Transfer
- - On hold 2 hours; couldn’t speak to anyone to transfer my paid internet to my new unit.
- - No notification of service or information was provided.
Was on hold for 2 hour and didnt get through to speak with anyone about simply transferring my already payed for internet to my new unit in the same buildingdidnt receive any notification of service/anything what so ever.
User's recommendation: Call me back
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