Anonymous
map-marker Trostre, Wales

Cancel membership and refund

I had a rave sum of money taken out of my account by star now yesterday . I have tried contacting them regarding cancelling my subscription but it is impossible to contact them by phone , customer services or any other way . Not happy at all
View full review

User's recommendation: Don’t subscribe to star now . You can not contact them for help in any way and they also take large amounts of money from your account with no warning or reason

Semakaleng P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refound

StarNow - Refound
StarNow - Refound - Image 2
I have subscribed on your website because I wanted to enter the audition of skeem saam but it didnt assist me the way I have expected thats why I want my money back. I have unsubscribed yesterday but the money didnt reflect on my account I tried to do refund but the StarNow app didnt have the option of doing refund so I decided to contact you to assist me with my refund
View full review
Loss:
$5000
Pros:
  • I wanna try something different
Cons:
  • Focusing on my career

Preferred solution: Full refund

User's recommendation: When you need help contact customer service

anee u

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged for subscription cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I want my refund for being charged after cancellation of the subscription. And there is no one to contact in Australia. This is ridiculous.
View full review
Loss:
$40

Preferred solution: Full refund

User's recommendation: New talents Do not subscribe

anee u

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Subscription

I canceled my subscription but i was charged still. I want a refund and cancel my account as soon as possible.
View full review
Loss:
$40
Cons:
  • Ridiculous for starting talents

Preferred solution: Full refund

Takeshi Loq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker York, England

My account is not working?

I went into my prescribed account which I paid for and all the information has disappeared pictures videos messages disappeared?
View full review
Catherine Mahon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Leinster

Delete my information

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
StarNow - Delete my information
Original review Jun 12, 2023
I left Star now years ago and I am absolutely upset over leaving my info open to public and also it is on Google if my name is typed. I wanr everything removed please . https://www.starnow.com/u/kathymahon1/
View full review
Anonymous
map-marker Bothwell, South Lanarkshire

I’m not happy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This ridiculous! I wanted to speak to someone instead I got a freaking answer machine why the heck would I want to an answer machine instead of actual person?
View full review

User's recommendation: Ridiculous

Anonymous
map-marker Delray Beach, Florida

Cancell subscriptions

Want my money back I canceled the credit card you charged me. Please send me a refund check for $49.95- Amostayar@***.com 7327 demedici circle Delray Beach, FL 33446 Thank you
View full review
Jimmy G Exn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't remember password try to reset it but it won't let me

I use to be a member cant i cant remember my password try yo rest it wont let me i think im still a member my Stage name is jimmy Wheelz. Can uou please help me
View full review

Preferred solution: Password

Anita T Hgd
map-marker Chelsea, Royal Kensington And Chelsea

Can't login

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hi I cant logon on and there is no way of contacting them I asked again and again for password re set and no reply I paid up about 12-14 days ago I still cant get password set sorted and no help at all from star now if this is not resolved I want my mo why back asap
View full review

User's recommendation: Direct contact with star now

Bhekuzalo Z

Alias profile

Alias profile: someone created an account using my pictures and I think they got the pictures on Facebook so please take down that profile
View full review

Preferred solution: Remove profile

Ziomara Usi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Swansea, City And County Of Swansea

Stop transaction

Stop transaction I dont know what this is or how you are able to get money out my account but I would like to cancel any payments
View full review

User's recommendation: Stop transaction

Glenda B Nuy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue not resolved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I received an email from you guys but my issue was not resolved. No one responded to what I was requesting. And that was a refund that I was wrongly charged for. Because I canceled wi/Star Now 6mos ago
View full review
Loss:
$30

Preferred solution: Full refund

Sharon G Kni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I would like to be deleted from all your emails please. I have tried numerous times and all emails sent will not allow me to cancel the subscription
View full review

Preferred solution: Cancellation of subscription

User's recommendation: This company makes it extremely difficult to cancel a subscription

Sharon G Kni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Subscription

I would like to be deleted from all your emails please. I continue to press unsubscribe on all emails I receive and keep getting a message ,error login
View full review

Preferred solution: Deleted from all emails

Anonymous

WAS an wxcellent site with excellent facilities.WAS!Then Tey changed everything and the excellent profile I has set up with numerous links to many pieces I had dome ALL DUSAPPERAED. Despite numerous

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Despite numerous requests to re instated my FULL profile with many links NOTHING was done.

I have since been bombarded with so much info of many things of no interest or suited to my registered options .I decided to cancel the auto renew.They were sorry to see me go so much so that they re instated the auto renew and vmcharged me to renew! There IS NO CONTACT PHONE NUMBER TO COMPLAIN!!POOR SERVICE!! IMHO

I complained to my bank and sent a complaint twice and DID GET A REFUND FOR THE WRONGLY CHARGED FOR AND NOT REQUIRED RENEWAL.

StarNow has gone from a 10/ in my rating to a 1/10 at best.

Very very disappointed and glad to have left!!

View full review
Pros:
  • Non as far as i can see

Preferred solution: Things nmback as they were!

User's recommendation: Do not join if you expect a personal service tailored to your needs!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article