Anonymous
map-marker Brooklyn, New York

Review in Dealers category from Brooklyn, New York

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a car and first hung was they made me pay for a plate I already had $400 then they tell me don't worry we will cover you in your payments and that was a lie. Then a month later the car starts to heat up and funny sounds, they make me pay $300 for repair, that very same week the problem was worst and the engine stopped and for a month the car wouldn't start and starmax ignored me the entire month to resolve this so I didn't pay and decided to fix the car and show them the receipt so they can honor it. I paid 1500$ repair for a blown head gasket messed up radiator no brakes and more and I email them today and they had the nerves to take my car.... I'll see them in court
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Reason of review:
Pricing issue
Anonymous
map-marker Palm Harbor, Florida

Dishonest Dealership

Paid the vehicle off in full in November 2014 (Over $40,000 total paid) Lien was removed from my vehicle for 2 months then put back on without my knowledge. Owner started charging my bank card on file without my consent and when he could not charge my card anymore he came and repossessed my vehicle and refused to return the vehicle. Vehicle is on his lot for sale again with a different vin number. Would not trust or purchase anything from this car lot ever! The owner is a disrespectful, and has a history of screwing people over. Still have not gotten my vehicle back to this day.
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Loss:
$65000
Reason of review:
Problems with payment

Preferred solution: My vehicle back with the title free and clear

Brighton Qha

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Verified Reviewer
| map-marker Coral Gables, Florida

Other Product Review

worst experience ever lies left and right going around ignoring my calls once I took the car off the lot and it wasn't working properly the next day,getting refurbish parts after they told me they were going to be new send threatening me to call the cops and put trespassing on me if I went back there
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Reason of review:
Poor customer service
Anonymous
map-marker Overland Park, Kansas

Review about Bad Customer Service from Overland Park, Kansas

I useto work for these people becareful they take ur money and ur car they dont care about no one please people shop somewhere eles not at starmax.........will tell you you've been approved through a bankAnd keep your down payment and lose your car people dont trust starmax at all .....
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Anonymous
map-marker Overland Park, Kansas

Review about Bad Company from Overland Park, Kansas

Stay away from this company they no good.......
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Maurice L Xct
map-marker Orlando, Florida

Rip off, Sells defective autos

They sell cars that are bad. They tamper with Diagnostic equipment so unsuspecting customers don't find out about problem until after sale. They will not make good on any cars. They are junk. They main source for buying vehicles is on craigslist. Stay away from starmax in orlando florida. They also provide warranty that will cover nothing. My vehicle was used and after I drove home, the very next day the car began to shake and would not shift properly. I took to repair shop to get fixed and shop stated this vehicle was defective from the get go.
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Loss:
$3
1 comment
Jeb Wzq

I financed a car from this establishment and it was probably one of the worse things that i have ever done! The company as a whole is a complete scam and the most unprofessional EVER!

Don't let there "sales pitch politeness" take you or your wallet for a ride. Soon as one thing they do not want to hear comes up you will regret ever even driving by this scamership! I have had NUMEROUS problems when them since i signed the papers for the car. Got into a car accident shortly after getting the car my insurance company sent me the check with my name and the lien holders name that was suppose to be given to the auto-body shop.

But of course they do not follow the law so they DEMANDED I give them the check and they would give it to the body shop. Of course they never gave the check to the auto-body shop and unlawfully cashed the check (which is a felony.) After took a 7 weeks to fix the car and then another 3 weeks of calls from myself and the auto-body shop to the dealership which still did not resolve anything and forced me to go down to the dealership and demanded they write a check (which of course was a PERSONAL check.) The list goes on and on about the issues i have had with them. My car payment was 1 day late and they repossessed my car. They have yet to return my belongings that were in the car which was about a month ago.

OVER ALL I WOULD SAY THIS IS ONE OF THE LOWEST OF THE LOW CAR DEALERSHIP AROUND. STAY AWAY!!!!!

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