Starlight Cinemas
Starlight Cinemas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starlight Cinemas has a 1.0 star rating from 1 review and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
The theater is convenient and close to home, with at least one report of a resolved charge issue and comments noting accessibility, cleanliness, and affordability.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and staff treatment.
- Report of being sent to the wrong theater, causing missed showtime.
- Concerns about handling of tickets and potential billing or refunds issues.
Key Takeaways for Future Customers
- Check theater number and confirm tickets before seating.
- Expect potential customer service problems noted in Starlight Cinemas reviews and customer complaints.
- Contact the venue promptly if there is a charge issue, as one customer had a quick resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starlight Cinemas has a 1.0 star rating from 1 review and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
The theater is convenient and close to home, with at least one report of a resolved charge issue and comments noting accessibility, cleanliness, and affordability.
Negative Feedback / Risk Areas
- Repeated complaints about poor customer service and staff treatment.
- Report of being sent to the wrong theater, causing missed showtime.
- Concerns about handling of tickets and potential billing or refunds issues.
Key Takeaways for Future Customers
- Check theater number and confirm tickets before seating.
- Expect potential customer service problems noted in Starlight Cinemas reviews and customer complaints.
- Contact the venue promptly if there is a charge issue, as one customer had a quick resolution.
Turn one complaint into a collective action
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Verified Reviewer |
Costa Mesa, California
WORST MOVIE THEATRE
- - Sent to the wrong theatre and missed the opening.
- - Staff treated us poorly and kept the stubs.
- - Terrible service; go to another theatre.
They sent us to the wrong movie theatre, so we missed the whole beginning of the movie and then he would not let us stay to watch beginning of movie. When there was nobody there.
Its not like it was sold old it was empty. He treated us horrible and told me it was my fault when he kept the movie stubs. Was he giving them out to his friends for free he never even ripped them and gave me my half. All I wanted was to watch the beginning of the movie I missed because they sent us into wrong theatre number.
Terrible customer service. You dont treat people like that. He wasnt even nice about it.
GO TO ANOTHER THEATRE!!! THEY ARE HORRIBLE!
- Close to house
- Poor customer service they made mistake and did not fix it
Preferred solution: Full refund
User's recommendation: GO SOMEWHERE ELSE!
Anaheim, California
Charge
Thank You!! My situation was resolved the day I sent my complaint.
Someone reached out right away. My family and I were to really enjoy our movie.
User's recommendation: This theater was accessible, great customer and friendly service…clean, and affordable
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They treated me and my son horrible and I am disappointed