Starcrest Cleaners Reviews
Starcrest Cleaners Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starcrest Cleaners has a 2.6 star rating from 1 customer review; consumers are mostly neutral and rating distribution skews unfavorable.
Positive Feedback
Employees' attitudes were noted as a pro and some customers appreciate communication when items are exchanged or refunded.
Negative Feedback / Risk Areas
- Frequent Starcrest Cleaners customer complaints about misleading pricing and unexpected billing increases for services.
- Reports of damage to garments and poor customer service handling of refunds and complaints.
- Concerns about high price level and unsatisfactory repair quality.
Key Takeaways for Future Customers
- Read Starcrest Cleaners reviews and confirm the Exchange, Refund and Cancellation Policy before drop-off.
- Ask for written price estimates and inspect items at pickup to avoid billing and refund disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Starcrest Cleaners has a 2.6 star rating from 1 customer review; consumers are mostly neutral and rating distribution skews unfavorable.
Positive Feedback
Employees' attitudes were noted as a pro and some customers appreciate communication when items are exchanged or refunded.
Negative Feedback / Risk Areas
- Frequent Starcrest Cleaners customer complaints about misleading pricing and unexpected billing increases for services.
- Reports of damage to garments and poor customer service handling of refunds and complaints.
- Concerns about high price level and unsatisfactory repair quality.
Key Takeaways for Future Customers
- Read Starcrest Cleaners reviews and confirm the Exchange, Refund and Cancellation Policy before drop-off.
- Ask for written price estimates and inspect items at pickup to avoid billing and refund disputes.
Resolved: Starcrest Cleaners - Zipper Replacement Review
- - Clerk quoted $12 and said items are sent off.
- - Pickup price was $49.25, $24.25 over quote.
- - Stitching around the zipper replacement is shabby.
I took a child coat in to have zipper replaced. Asked clerk how much and she checked list and stated $12, and that it takes a little more time because they send their garments off.
Go to pick up today im told its $49.25. The clerk today really wasnt trying to understand and hear me. Why would anyone pay that much to have a zipper replaced on a $30 coat. I guess he called himself giving me a break and charging me $24.25.
Not at all happy or satisfied. A ripp off. Then i ho home and examine coat.
The stiching where zipper was replaced is very shabby. Will not be going back.
Terrible service at starcrest bloomington IL
- - Starcrest service on 208 N Prospect Rd was the worst.
- - Curtains were shredded after cleaning and a note urged filing a complaint; I want $130 refund.
the service at starcrest on 208 N. Prospect Road was the worst of all time.
checked in some curtains and told the front desk man multiple times to be delicate with them. i come back a week later and i bring my curtains back home to hang them back up and i find that they are in shreds. there was even a note in the fold of one of the drapes saying i should file a complaint. meaning they KNEW they *** my *** up and successfully hid this fact from me in an effort to get paid for the cleaning.
well i think its *** how i paid $130 to have a bunch of strangers destroy my property.
i demand a full refund on top of restitution for damage to my property. im NOT afraid to get a lawyer involved!!!
- Employees attitudes
- Paying for vandalism
- Being misled
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