Didn't receive paper again.

Have no paper today and yesterday. Told they would paper to us. Ss of noon today still no paper. Very frustrating
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ID
#4190146 Review #4190146 is a subjective opinion of poster.
Location
Hutchinson, Minnesota

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Verified Reviewer
New Reviewer

How does a carrier deliver an edition from 2 months prior? So random and strange?

Our carrier who drops 15 copies/day at our senior living building location... today delivered 7 copies of today's daily paper and 8 copies of an edition from 2 months prior? So random and strange. Not sure how to report that! LOL !!
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ID
#3854782 Review #3854782 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

Poor delivery service

No paper delivered. Called customer service number and was told paper would be delivered and carrier notified. So far, no paper.
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ID
#3706620 Review #3706620 is a subjective opinion of poster.
Location
Elk River, Minnesota
New Reviewer

Poor delivery

No paper delivered. Has happened several times. No explanation. Called before but no paper was delivered.
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ID
#3706475 Review #3706475 is a subjective opinion of poster.
Location
Elk River, Minnesota
Preferred solution
Deliver product or service ordered

Vacation hold problems continue

On a number of occasions, maybe 5 or 6 now, I have called your vacation-hold line, or communicated via your website, requesting that you hold my Sunday paper when I was out of town, (I only get the Sunday strip) and in nearly every case the newspaper was delivered, even though I got email confirmation of the hold. So somehow it's like the left and right hand are not communicating with each other. As you know, it's worrisome when it looks as though you are not home be-cause newspapers have piled up.

User's recommendation: I am not sure.

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ID
#3612565 Review #3612565 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

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Verified Reviewer
New Reviewer

No Delivery

Do you want to know why some local newspapers are dying? Maybe its because they dont actually bring the paper to you, but They lie and tell you that everything is escalated and solved. I have been dealing with no delivery for quite some time. Now this week after I have given them a whole week to process an address change, I still dont receive anything. The gas station across the street gets it, but not me. Why would anyone pay a company money to not receive the product they pay for? So because of the Star tribunes inability to deliver me the product that I pay for, I will not stop calling and posting until they do. It is not hard. You have a person set the paper outside the building, that is it. This is not hard to do. It doesnt require a week or processing and customer service calls. Fix this now.

User's recommendation: If you want no delivery and don’t actually want the paper, don’t subscribe.

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ID
#2025546 Review #2025546 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Deliver product or service ordered
New Reviewer

Small print in the comics

As an elderly person, it is very hard to read some of the comics.Buckles was impossible to read without a magnifying glass this morning and there are others. If you are trying to save money, its not working. I am very dissatisfied.
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ID
#1431663 Review #1431663 is a subjective opinion of poster.
Reason of review
small print
Preferred solution
Let the company propose a solution
New Reviewer

Startribuneradius Newspaper Review

I cannot get my StarTribune carrier to deliver to the door. I have complained to circulation and nothing has improved. Today I spoke to Glen and Nathan a call center supervisor. They refuse to credit the paper that is barely on my lawn not at door as instructed. I need help.
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ID
#776961 Review #776961 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Reason of review
Problem with delivery

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