Star Casualty Insurance
Star Casualty Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Star Casualty Insurance has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and 100% unfavorable feedback; reviews cite high price levels and billing concerns.
Positive Feedback
No pros reported; recent recommendations were "No estoy seguro de recomendar" and "Mala".
Negative Feedback / Risk Areas
- Frequent Star Casualty Insurance customer complaints highlight poor customer service and unresponsive offices or app access.
- Delays in claim handling, towing assistance, and repair estimates leave customers waiting weeks.
- Reports mention billing and price level issues and lack of clear communication.
Key Takeaways for Future Customers
- Expect slow claim resolution and limited customer support when researching Star Casualty Insurance reviews.
- Verify coverage, billing practices, and towing/repair procedures before signing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Star Casualty Insurance has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and 100% unfavorable feedback; reviews cite high price levels and billing concerns.
Positive Feedback
No pros reported; recent recommendations were "No estoy seguro de recomendar" and "Mala".
Negative Feedback / Risk Areas
- Frequent Star Casualty Insurance customer complaints highlight poor customer service and unresponsive offices or app access.
- Delays in claim handling, towing assistance, and repair estimates leave customers waiting weeks.
- Reports mention billing and price level issues and lack of clear communication.
Key Takeaways for Future Customers
- Expect slow claim resolution and limited customer support when researching Star Casualty Insurance reviews.
- Verify coverage, billing practices, and towing/repair procedures before signing.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
El numero de telefono las oficinas siempre estan cerradas
- - Contact after an accident is a long, difficult process.
- - The app lacks information and updates, and the claim number does not help.
si desafortunada mente tienes un accidente despues de todo el procesos para comunicarse con alguien es un odisea si buscas iformacion en la app no la tienen disponible no se cuando es que actulisan la informacion porque ni con el numero de reclamo se puede octener la infomacion
User's recommendation: No estoy seguro de recomendar
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hong Kong, Hong Kong
Demora en atencion a mi reclamo
Mi auto lleva un mes en el taller y no han ido a tasarlo
Hace un mes que tengo un vehículo en taller y no han ido a tasar,llevo un mes sin poder salir ,es una falta de respeto.
- Ninguna
- No son serios
Preferred solution: Full refund
User's recommendation: Mala
I need assistant to Towing my car to a shop.
My car broke down at work I would like help to towing it to a shop.
BIG MISTAKE
- - Car stolen Dec 14 evening.
- - Claim filed Dec 15; docs submitted.
- - Car found a week later, vandalized; taken to shop; no estimate or total-loss decision yet.
My Car was stolen on the evening of Dec 14. On the morning of Dec 15 i made a claim.
An investigator requested all sort of documents and information. I comply and turn in the documents the very next day. The car was found a week later and it was vandalized. It has been two weeks since the car was found, and because i called, they took the car to the shop.
Two days later, they have not yet gotten the estimate for the Insurance company, Star Casualty, to approve the repair, or declare a total lost. It is very frustrating.
PLEASE DO NOT DO BUSINESS WITH THIS COMPANY. I wish i had done my homework before signing with them.
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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