Tess P Itu

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Verified Reviewer
| map-marker Phoenix, Arizona

No towels and a rude staff named Sylvia

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There were no clean towels available at any kiosk. So I asked the lady whom was wearing your company shirt.

I explained there were no towels and she explained there were none available due to short staff. I said ok and went to go vacuum. As I finished up I noticed there was still no towels so I wanted to document as this is the third time now this week. I ask her again and she just ignored me the.

Proceeded to give a white woman a clean towel from a huge stack of clean towels in a cart. ( I am Native American) (its all recorded) I ask her again and she ignores me again the. Says you cussed me out dont come back here again!

I am at this point astonished at her behavior its almost thug like so I follow her to ask her name as I filled her around the corner she takes that water soap hose and sprays me in the eye and then weirdly says oh did I sorry you. At this point I want her name so bad I finally get it.

I want answers why I was treated this way!!

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Preferred solution: Apology

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