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Star Auto Parts

Star Auto Parts

www.starautoparts.us
What is your customer experience with Star Auto Parts?

Star Auto Parts Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Star Auto Parts has 1.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Stay away!", "My opinion, look someplace else if possible.", "Stay away from this business.", "Be patient folks", "DO NOT SOURCE from them!".

  • Most users ask Star Auto Parts for the refund as a solution to their issues.

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Media from reviews

Star Auto Parts - They scammed me out of my money and won't give it back
Star Auto Parts - They scammed me out of my money and won't give it back - Image 2Star Auto Parts - They scammed me out of my money and won't give it back - Image 3
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Jerin Zfm
map-marker White Plains, New York

The company is disreputable

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Based on all the recent positive reviews I see for Star Auto Parts without any that are at all negative, I can only guess these reviews are fake and submitted by people associated with the company. As far as I am concerned, they are a bunch of lying *** who quote one price and when it is time to purchase they double the price they quote you--if they truly have the part. I was told they had my part but broke it when trying to remove it from the car. But, don't worry, "we have another of the exact same car with the exact same part. " Whoops! We broke it again.

"Don't worry we purchased the same car with the same part at auction in Texas that we'll have in February--4 months later. We'll have it for you then."

February came and they claimed to have the part--at two and a half times the price. I complained and they called to say they would sell it at the agreed upon price. They wanted to charge my card and I said not until they sent me a photo of the part. They sent me a photo that was totally different than what I was looking for. They had the catalog number and photos I sent them from before and knew exactly what I was looking for. They went ahead and charged my credit card (unauthorized). When I called to say it was the wrong part they told me they were reversing the charge on the card.

That was it. They had no intention of selling me the part after I waited 4 months. Their whole business is a sham and a scam. Try to speak to the manager (Shawn)...Impossible. BE AWARE THEIR BBB RATING IS "F." Any 5,4 3, 2 star ratings must be doubted. NO BUSINESS WITH AN "F" RATING ON THE BETTER BUSINESS BUREAU SITE WOULD GET ALL THE 5 STAR REVIEWS YOU SEE ON THE BBB REVIEW PAGE (AS OPPOSED TO THEIR COMPLAINT PAGE).

They sound so polite with their clipped Indian English accents. Don't be fooled. They're frauds!

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User's recommendation: Stay away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous
map-marker Henderson, Nevada

Incomplete invoice

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Be very careful when dealing with these people. There was a part I needed.

They said they had it for $450.00. I agreed as I really needed it. That's when the price went up. Now it was $745.00 I paid it.

They then sent me an invoice that said $450.00. Several times I contacted them to send me a complete invoice showing what the extra money was for. They just ignored me. I was a repeat customer but never again.

The part was for my drivers front seat. It was installed in my car. The seat now moves forward & back and tilts up and back ok. It does NOT move up and down.

I'm already stuck for the installation so I'm living with what I got. I could not find the part anywhere else.

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User's recommendation: My opinion, look someplace else if possible.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Belleville, Illinois

DO NOT DO BUSINESS WITH THIS COMPANY!!

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Contains 1 confidential file for company representatives

I have been battling with these guys for two weeks. I placed an order, realized it did not match our car.

Texted and emailed them less than 24 hours after placing the order. The receipt stated you can cancel within 24 hours. Told them it was the wrong model. Told me they had another one, they would send pictures.

A week later I finally received the pictures. The parts were not ones I would want on my vehicle. Told them no and to refund the $2500+. Been battling with them for a week even after they sent the receipts that showed I was being refunded.

Deposited part of the money, then took that amount back. Called, they said they sent the receipts we need to dispute with our bank. Which is exactly what we did. Just don't do business with them!!

Save yourself the time and grief. They will lie to you, if you do business with them, get everything in writing.

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User's recommendation: Stay away from this business.

Dakarai Nqu
map-marker Meriden, Connecticut

Transaction rating

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Bought a part that didn't work out. Quickly received a return label at no charge.

Once they got the part, the refund was prompt. Not bad.

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User's recommendation: Be patient folks

Bobbie m Mhk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boca Raton, Florida

They scammed me out of my money and won't give it back

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Star Auto Parts - They scammed me out of my money and won't give it back
Star Auto Parts - They scammed me out of my money and won't give it back - Image 2
Star Auto Parts - They scammed me out of my money and won't give it back - Image 3
Contains 2 confidential files for company representatives
Original review updated Jul 29, 2023

thought I bought a camshaft. THEY SENT ME THE ENTIRE CYINDER HEAD.

I had told them repeatedly that I needed the driver left side camshaft. And they seemed to know what I was talking about. So I didn't worry, until now. My order just came in.

I paid way too much and now I know why. I will not be going through them again and I hope people are aware that they didn't even secure the package properly. How does two triangle box's hold a 50 pound engine part in place. It doesn't!

The part was flopping around when the ups guy was hanging it to me. Iv been searching for months for one part and I was given the entire head. They refused to give me my full refund, I DID NOT APPROVE THE PICTURE I DIDN'T APPROVE FOR THEM TO CHARGE MY CARD. I WANT MY MONEY $345.

BACK Jameela Fareed the owner of star auto parts and all the other LLC she's has Associated with her and in her families name.

They skipped a step and I have to suffer for their mistake, I shouldn't be on the phone for an hour yelling, cursing and crying just to get my money back. You don't treat people the way your employees treated me.

View full review
Loss:
$345
Cons:
  • Are con artist

Preferred solution: Full refund

User's recommendation: Stay far away from them. They don't respect customers they just want your money. The part cost the 75$ they charged me 345.

Anonymous
map-marker Tucson, Arizona

Prevent others from being ripped off.

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I ordered a bumper and explicitly told them that I needed the bolts and hinges for the assembly. They agreed to this but only sent the bumper and charged me more for the brackets and bolts. Very dishonest company!

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User's recommendation: DO NOT SOURCE from them!

Luda Sbt
map-marker Hector, Minnesota

Scam total scam

Scam. Photos are of new parts.

Wont discuss shipping or rates. Send fake invoice.

Very friendly cant answer basic automotive questions.

There people are not to be trusted

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User's recommendation: Do not give them any billing information

John M Lcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keep someone else from being RIPED-OFF

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Was promised a great engine long walk that was gonna be Is run tested for smoking. Compression check to make sure it was a working condition.

Visually inspected for problems.

Received engine with metal in the bottom end number 7 hole was so full of oil and the plug so foul it couldn't run didn't go any further than this told him I wanted my money back they didn't do anything at all until I finally threatened them with lawsuit still wouldn't refund my money then they tried to make me jump through a ton of hoops stressing their 30 day warranty over a lump iron that never should have been shipped and they lied about its condition who will not provide Vin number for the cart came out of will not provide proof of mileage of the vehicle when it was pulled Which is suspicious as *** Then when my mechanic called them with proof that the engine was bad they said they were gonna replace it even though I've already bought another motor because it's taken so long and I'm running a car they do not care about you your business or the quality of what they sell they buy the Cheapest piece of junk they can get delivered and then they rely on frustrating you and running you around until you run out of money trying to repair your broken car these people should be put out of business by some Attorney General but in today's days and times consumer affairs is just a total Lack of interest by government do not buy from these people. Do not buy from this

View full review
Loss:
$1850
Cons:
  • Will promise anything and sliver nothing but trouble

Preferred solution: Full refund

User's recommendation: Do not buy from these people they are shysters

Vale Zgi
map-marker Honey Grove, Texas

Wrong part to get a refund alot of fées unreasonable people to deal with ripoff

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A 2pd part gonna cost 150 dollar to get a refund when ive already paid alot of fees that wasnt talk about prior to sale just à ripoff business.Buying à used control module gave them my trucks vin# which that module comes with three différent programs one they sent me came off à f250 gas my truck is a f350 diesel which was missing some program feature my truck had,tell anybody asking would not do business with them

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User's recommendation: Stay away

Anonymous
map-marker Haverhill, Massachusetts

I want to thank Justin Jr for his efforts and matching up the instrument cluster I needed for a 2001 XJX Jaguar which is a very hot pot to find and computers technology make it difficult to match I wa

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The part came on time everything worked out perfect I have a beautiful Jaguar that's running and everything works again thanks

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Peter Quq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Scammers

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100% Scammers . Avoid this merchant at all cost.

Dishonest, Misleading, and to sum-up on everything," Scammers"..

Company name : start auto parts / Trinity car parts / car_parts.us

Address : 22601 Vistawood Way, Boca Raton, FL 33428, USA

Please stop scamming people and don't cheat them with there money.

This company don't ship the part. There just try to get your card details and scam your money.

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Billiam R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged my D.Card fraudulently w/o permission

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I ordered a part from Star Auto approximately Aug. 25 and recieved it just fine.

Then on Sept. 1, I got a quote but did not order anything. The sneaky saleman made a fake invoice and used my D.Card from the previous transaction to fraudulently charge me $350 !!! CROOKS !!

DON'T WALK AWAY... RUN !!!

View full review
Loss:
$350

Preferred solution: Full refund

User's recommendation: DON'T WALK AWAY..... RUN AWAY AS FAST AS YOU CAN !!!! CROOKS !!!!

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