
Star Auto Parts
Star Auto Parts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Star Auto Parts has 1.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away!", "My opinion, look someplace else if possible.", "Stay away from this business.", "Be patient folks", "DO NOT SOURCE from them!".
Most users ask Star Auto Parts for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Star Auto Parts has 1.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay away!", "My opinion, look someplace else if possible.", "Stay away from this business.", "Be patient folks", "DO NOT SOURCE from them!".
Most users ask Star Auto Parts for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Layout of Store. The price level of this organization is high according to consumer reviews.
Media from reviews






The company is disreputable
Based on all the recent positive reviews I see for Star Auto Parts without any that are at all negative, I can only guess these reviews are fake and submitted by people associated with the company. As far as I am concerned, they are a bunch of lying *** who quote one price and when it is time to purchase they double the price they quote you--if they truly have the part. I was told they had my part but broke it when trying to remove it from the car. But, don't worry, "we have another of the exact same car with the exact same part. " Whoops! We broke it again.
"Don't worry we purchased the same car with the same part at auction in Texas that we'll have in February--4 months later. We'll have it for you then."
February came and they claimed to have the part--at two and a half times the price. I complained and they called to say they would sell it at the agreed upon price. They wanted to charge my card and I said not until they sent me a photo of the part. They sent me a photo that was totally different than what I was looking for. They had the catalog number and photos I sent them from before and knew exactly what I was looking for. They went ahead and charged my credit card (unauthorized). When I called to say it was the wrong part they told me they were reversing the charge on the card.
That was it. They had no intention of selling me the part after I waited 4 months. Their whole business is a sham and a scam. Try to speak to the manager (Shawn)...Impossible. BE AWARE THEIR BBB RATING IS "F." Any 5,4 3, 2 star ratings must be doubted. NO BUSINESS WITH AN "F" RATING ON THE BETTER BUSINESS BUREAU SITE WOULD GET ALL THE 5 STAR REVIEWS YOU SEE ON THE BBB REVIEW PAGE (AS OPPOSED TO THEIR COMPLAINT PAGE).
They sound so polite with their clipped Indian English accents. Don't be fooled. They're frauds!
User's recommendation: Stay away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Incomplete invoice
Be very careful when dealing with these people. There was a part I needed.
They said they had it for $450.00. I agreed as I really needed it. That's when the price went up. Now it was $745.00 I paid it.
They then sent me an invoice that said $450.00. Several times I contacted them to send me a complete invoice showing what the extra money was for. They just ignored me. I was a repeat customer but never again.
The part was for my drivers front seat. It was installed in my car. The seat now moves forward & back and tilts up and back ok. It does NOT move up and down.
I'm already stuck for the installation so I'm living with what I got. I could not find the part anywhere else.
User's recommendation: My opinion, look someplace else if possible.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |DO NOT DO BUSINESS WITH THIS COMPANY!!
I have been battling with these guys for two weeks. I placed an order, realized it did not match our car.
Texted and emailed them less than 24 hours after placing the order. The receipt stated you can cancel within 24 hours. Told them it was the wrong model. Told me they had another one, they would send pictures.
A week later I finally received the pictures. The parts were not ones I would want on my vehicle. Told them no and to refund the $2500+. Been battling with them for a week even after they sent the receipts that showed I was being refunded.
Deposited part of the money, then took that amount back. Called, they said they sent the receipts we need to dispute with our bank. Which is exactly what we did. Just don't do business with them!!
Save yourself the time and grief. They will lie to you, if you do business with them, get everything in writing.
User's recommendation: Stay away from this business.
Transaction rating
Bought a part that didn't work out. Quickly received a return label at no charge.
Once they got the part, the refund was prompt. Not bad.
User's recommendation: Be patient folks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They scammed me out of my money and won't give it back
thought I bought a camshaft. THEY SENT ME THE ENTIRE CYINDER HEAD.
I had told them repeatedly that I needed the driver left side camshaft. And they seemed to know what I was talking about. So I didn't worry, until now. My order just came in.
I paid way too much and now I know why. I will not be going through them again and I hope people are aware that they didn't even secure the package properly. How does two triangle box's hold a 50 pound engine part in place. It doesn't!
The part was flopping around when the ups guy was hanging it to me. Iv been searching for months for one part and I was given the entire head. They refused to give me my full refund, I DID NOT APPROVE THE PICTURE I DIDN'T APPROVE FOR THEM TO CHARGE MY CARD. I WANT MY MONEY $345.
BACK Jameela Fareed the owner of star auto parts and all the other LLC she's has Associated with her and in her families name.
They skipped a step and I have to suffer for their mistake, I shouldn't be on the phone for an hour yelling, cursing and crying just to get my money back. You don't treat people the way your employees treated me.
- Are con artist
Preferred solution: Full refund
User's recommendation: Stay far away from them. They don't respect customers they just want your money. The part cost the 75$ they charged me 345.
Prevent others from being ripped off.
I ordered a bumper and explicitly told them that I needed the bolts and hinges for the assembly. They agreed to this but only sent the bumper and charged me more for the brackets and bolts. Very dishonest company!
User's recommendation: DO NOT SOURCE from them!
Scam total scam
Scam. Photos are of new parts.
Wont discuss shipping or rates. Send fake invoice.
Very friendly cant answer basic automotive questions.
There people are not to be trusted
User's recommendation: Do not give them any billing information

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeep someone else from being RIPED-OFF
Was promised a great engine long walk that was gonna be Is run tested for smoking. Compression check to make sure it was a working condition.
Visually inspected for problems.
Received engine with metal in the bottom end number 7 hole was so full of oil and the plug so foul it couldn't run didn't go any further than this told him I wanted my money back they didn't do anything at all until I finally threatened them with lawsuit still wouldn't refund my money then they tried to make me jump through a ton of hoops stressing their 30 day warranty over a lump iron that never should have been shipped and they lied about its condition who will not provide Vin number for the cart came out of will not provide proof of mileage of the vehicle when it was pulled Which is suspicious as *** Then when my mechanic called them with proof that the engine was bad they said they were gonna replace it even though I've already bought another motor because it's taken so long and I'm running a car they do not care about you your business or the quality of what they sell they buy the Cheapest piece of junk they can get delivered and then they rely on frustrating you and running you around until you run out of money trying to repair your broken car these people should be put out of business by some Attorney General but in today's days and times consumer affairs is just a total Lack of interest by government do not buy from these people. Do not buy from this
- Will promise anything and sliver nothing but trouble
Preferred solution: Full refund
User's recommendation: Do not buy from these people they are shysters
Wrong part to get a refund alot of fées unreasonable people to deal with ripoff
A 2pd part gonna cost 150 dollar to get a refund when ive already paid alot of fees that wasnt talk about prior to sale just à ripoff business.Buying à used control module gave them my trucks vin# which that module comes with three différent programs one they sent me came off à f250 gas my truck is a f350 diesel which was missing some program feature my truck had,tell anybody asking would not do business with them
User's recommendation: Stay away
I want to thank Justin Jr for his efforts and matching up the instrument cluster I needed for a 2001 XJX Jaguar which is a very hot pot to find and computers technology make it difficult to match I wa
The part came on time everything worked out perfect I have a beautiful Jaguar that's running and everything works again thanks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Scammers
100% Scammers . Avoid this merchant at all cost.
Dishonest, Misleading, and to sum-up on everything," Scammers"..
Company name : start auto parts / Trinity car parts / car_parts.us
Address : 22601 Vistawood Way, Boca Raton, FL 33428, USA
Please stop scamming people and don't cheat them with there money.
This company don't ship the part. There just try to get your card details and scam your money.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged my D.Card fraudulently w/o permission
I ordered a part from Star Auto approximately Aug. 25 and recieved it just fine.
Then on Sept. 1, I got a quote but did not order anything. The sneaky saleman made a fake invoice and used my D.Card from the previous transaction to fraudulently charge me $350 !!! CROOKS !!
DON'T WALK AWAY... RUN !!!
Preferred solution: Full refund
User's recommendation: DON'T WALK AWAY..... RUN AWAY AS FAST AS YOU CAN !!!! CROOKS !!!!
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