Anonymous
map-marker Tucson, Arizona

Prevent others from being ripped off.

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I ordered a bumper and explicitly told them that I needed the bolts and hinges for the assembly. They agreed to this but only sent the bumper and charged me more for the brackets and bolts. Very dishonest company!
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User's recommendation: DO NOT SOURCE from them!

Bobbie m Mhk

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Verified Buyer
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Verified Reviewer
| map-marker Boca Raton, Florida

They scammed me out of my money and won't give it back

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Star Auto Parts - They scammed me out of my money and won't give it back
Star Auto Parts - They scammed me out of my money and won't give it back - Image 2
Star Auto Parts - They scammed me out of my money and won't give it back - Image 3
Star Auto Parts - They scammed me out of my money and won't give it back - Image 4
Star Auto Parts - They scammed me out of my money and won't give it back - Image 5
Original review Jul 29, 2023
thought I bought a camshaft. THEY SENT ME THE ENTIRE CYINDER HEAD. I had told them repeatedly that I needed the driver left side camshaft. And they seemed to know what I was talking about. So I didn't worry, until now. My order just came in. I paid way too much and now I know why. I will not be going through them again and I hope people are aware that they didn't even secure the package properly. How does two triangle box's hold a 50 pound engine part in place. It doesn't! The part was flopping around when the ups guy was hanging it to me. Iv been searching for months for one part and I was given the entire head. They refused to give me my full refund, I DID NOT APPROVE THE PICTURE I DIDN'T APPROVE FOR THEM TO CHARGE MY CARD. I WANT MY MONEY $345. BACK Jameela Fareed the owner of star auto parts and all the other LLC she's has Associated with her and in her families name. They skipped a step and I have to suffer for their mistake, I shouldn't be on the phone for an hour yelling, cursing and crying just to get my money back. You don't treat people the way your employees treated me.
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Loss:
$345
Cons:
  • Are con artist

Preferred solution: Full refund

User's recommendation: Stay far away from them. They don't respect customers they just want your money. The part cost the 75$ they charged me 345.

John M Lcr

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Verified Reviewer

Keep someone else from being RIPED-OFF

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Was promised a great engine long walk that was gonna be Is run tested for smoking. Compression check to make sure it was a working condition. Visually inspected for problems. Received engine with metal in the bottom end number 7 hole was so full of oil and the plug so foul it couldn't run didn't go any further than this told him I wanted my money back they didn't do anything at all until I finally threatened them with lawsuit still wouldn't refund my money then they tried to make me jump through a ton of hoops stressing their 30 day warranty over a lump iron that never should have been shipped and they lied about its condition who will not provide Vin number for the cart came out of will not provide proof of mileage of the vehicle when it was pulled Which is suspicious as *** Then when my mechanic called them with proof that the engine was bad they said they were gonna replace it even though I've already bought another motor because it's taken so long and I'm running a car they do not care about you your business or the quality of what they sell they buy the Cheapest piece of junk they can get delivered and then they rely on frustrating you and running you around until you run out of money trying to repair your broken car these people should be put out of business by some Attorney General but in today's days and times consumer affairs is just a total Lack of interest by government do not buy from these people. Do not buy from this
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Loss:
$1850
Cons:
  • Will promise anything and sliver nothing but trouble

Preferred solution: Full refund

User's recommendation: Do not buy from these people they are shysters

Luda Sbt
map-marker Hector, Minnesota

Scam total scam

Scam. Photos are of new parts. Wont discuss shipping or rates. Send fake invoice. Very friendly cant answer basic automotive questions. There people are not to be trusted
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User's recommendation: Do not give them any billing information

Vale Zgi
map-marker Honey Grove, Texas

Wrong part to get a refund alot of fées unreasonable people to deal with ripoff

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A 2pd part gonna cost 150 dollar to get a refund when ive already paid alot of fees that wasnt talk about prior to sale just à ripoff business.Buying à used control module gave them my trucks vin# which that module comes with three différent programs one they sent me came off à f250 gas my truck is a f350 diesel which was missing some program feature my truck had,tell anybody asking would not do business with them
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User's recommendation: Stay away

Anonymous
map-marker Haverhill, Massachusetts

I want to thank Justin Jr for his efforts and matching up the instrument cluster I needed for a 2001 XJX Jaguar which is a very hot pot to find and computers technology make it difficult to match I wa

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The part came on time everything worked out perfect I have a beautiful Jaguar that's running and everything works again thanks
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Peter Quq

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Verified Reviewer
| map-marker Bengaluru, Karnataka

Scammers

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100% Scammers . Avoid this merchant at all cost. Dishonest, Misleading, and to sum-up on everything," Scammers".. Company name : start auto parts / Trinity car parts / car_parts.us Address : 22601 Vistawood Way, Boca Raton, FL 33428, USA Please stop scamming people and don't cheat them with there money. This company don't ship the part. There just try to get your card details and scam your money.
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Billiam R

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Verified Reviewer

Charged my D.Card fraudulently w/o permission

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I ordered a part from Star Auto approximately Aug. 25 and recieved it just fine. Then on Sept. 1, I got a quote but did not order anything. The sneaky saleman made a fake invoice and used my D.Card from the previous transaction to fraudulently charge me $350 !!! CROOKS !! DON'T WALK AWAY... RUN !!!
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Loss:
$350

Preferred solution: Full refund

User's recommendation: DON'T WALK AWAY..... RUN AWAY AS FAST AS YOU CAN !!!! CROOKS !!!!

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