Staples Printing
Staples Printing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: a reported failed photo order and rude in-store interaction left a customer upset, and reviewers flag high prices.
Positive Feedback
Some staff efforts to assist with placing orders are noted and recent recommendations call for improved customer service training and empathy; Staples Printing reviews mention helpful intent in some interactions.
Negative Feedback / Risk Areas
- Recurring complaints about rude staff and unresolved orders.
- Concerns about discounts and special offers and overall high price level.
- Staples Printing customer complaints include poor handling of pickups and communication.
Key Takeaways for Future Customers
- Confirm order placement and email confirmation before pickup to avoid lost orders.
- Expect variable customer service and verify discounts; contact billing, refunds, subscriptions support if needed.
- Consider alternatives if courteous service and lower prices are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: a reported failed photo order and rude in-store interaction left a customer upset, and reviewers flag high prices.
Positive Feedback
Some staff efforts to assist with placing orders are noted and recent recommendations call for improved customer service training and empathy; Staples Printing reviews mention helpful intent in some interactions.
Negative Feedback / Risk Areas
- Recurring complaints about rude staff and unresolved orders.
- Concerns about discounts and special offers and overall high price level.
- Staples Printing customer complaints include poor handling of pickups and communication.
Key Takeaways for Future Customers
- Confirm order placement and email confirmation before pickup to avoid lost orders.
- Expect variable customer service and verify discounts; contact billing, refunds, subscriptions support if needed.
- Consider alternatives if courteous service and lower prices are priorities.
Miami, Florida
Store #1623 Ladylake. Associate helped me place a copy order but did not complete the process so order was never placed. Next day tried to pickup order and was met with terrible service arguing.
- Order placed for photo copies on 5/28/24; told they'd be ready later.
- On 5/29/24 I went to pick up; order wasn't made and staff argued about it.
Order placed for photo copies 5/28/24 Assoc.said would be ready later in the day and gave me e-mail address to send pictures in. I followed her instructions, went 5/29/24 to pick up pictures only met with the order never made and another Assoc.arguing about who and how the order was placed?
Insisting she was the only person working yesterday?? So upsetting I cxld.the order. On my way out she hollers sarcastically Have a Nice Day! Incredibly rude, never apologized for any miscommunication.
Felt like I was being ganged up on and accused of making up what happened. Those two ladies could care less about customer service.
Just wanted to make their point at the cost of losing business.They lost my business. Ill never shop there again.
User's recommendation: Customer service training. Empathy, kindness and care.
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